Big packet loss every 10 minutes after upgrading modem
I recently upgraded my modem to a Hitron Coda and ever since, I've been experiencing large amounts of packet loss pretty much every ten minutes on the minute. This has been causing a lot of disruptions, especially when attempting to livestream. Prior to this I never had any issues like this.
I've been running Pingplotter to gather the data and this is what it looks like for the past 12 hours.
I've attempted to go through the Assistant on the Xfinity website and it just keeps circling me back to needing a technician to come out. I was hoping that there might be a solution to this without needing for that.
u/xxshawn — 1 month ago