u/yakusito

Hello,

I’ve purchased ticket for the 24th August via Viagogo.
Viagogo system said the ticket has been delivered to AXS UK account under a specific email @goodhandcart.com. I have to create an AXS account with this designated email. While I attempt to create the account i’m unable to « verify » the email, since I have no access to this mail.
I called Viagogo multiple time they seem to not be able to do anything but they told me the ticket is there they will just need time and they assured me that my purchase is covered by insurance.

Is there anyone who have encountered the same situation?