u/yorickplayer52

Image 1 — Snapped while readjusting, warranty denied 🫩
Image 2 — Snapped while readjusting, warranty denied 🫩

Snapped while readjusting, warranty denied 🫩

used everyday for just under 2 years, never been dropped, I'm not a brute who treats em like shit.

snapped while readjusting them to fit my neck, warranty denied because they have "good build quality and aren't commonly broken this way", listen man I get it, but sometimes products just have weird unicorn breakages It that kinda not the whole point of a warranty from the consumers' perspective?

I recently had my monitor's crt controller die (I think), and the RMA process really was night-and-day compared to B&W's, so that might also be apart of why this feels bad :v

u/yorickplayer52 — 12 hours ago