u/you_want_to_hear_th

My Creative Cloud Pro sub is up in 2 days, so I went on to chat to try and negotiate a discount (as I’ve read about here). I had also purchased a pay-as-you go credit pack for stock footage.

Went on, tried to chat to a human. Having discovered that the pay-as-you-go was in fact a renewing plan (!!) I stated very that I wanted to cancel that, and wanted to discuss my Creative Cloud Pro sub, as I was THINKING of cancelling.

What do they do? Cancel my CC Pro sub early, leave the credit pack renewal live… and kick me off the chat!!!

Seriously, this is a terrible company. And fuck you Soukya!!! Ronak rocks though (even though he couldn’t help me after the fact).