u/youarebae123

How long does grubhub take to respond to account suspension?

So about 2 weeks ago I needed to send grubhub my updated ID but my ID had recently expired so I was waiting for a renewal in the mail, I tried to send them my temporary ID but they wouldn’t accept it and told me just to send my hardcopy ID when it came. Well anyway they suspended my account while I was still waiting for the new ID in the mail. I sent them a photos of my new hard copy about 2 weeks ago ( they told me it would take 3 days max to check the new ID ) and I haven’t heard anything from them. I’ve called them about 5 times now every couple days and each time they tell me it will be 2-3 days more. I wouldn’t be that annoyed if they just gave me a realistic ETA. Also it seems crazy that after almost 7 years of driving for them I’m basically fired for something as small as having a temporary ID for a couple days.

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u/youarebae123 — 4 days ago