r/grubhubdrivers

So I go offline so my AR doesn't drop. But the customers who ordered in the same neighborhood, I can't get to them because grubhub algorithm is having a meltdown because I rejected one or two.

Any answers?

my food killed me before i could delivered … what to do

What phone improves performance?

I have missed a bunch of orders because the notification sound doesn't go off.

Does anyone know how to troubleshoot that?

For the past few weeks, I would get my direct deposit every Tuesday night sometimes the time change from 5:30 PM to 8pm to sometimes it being 9 PM or 11:50 PM but today I haven’t received it Tuesday night. Do you think I will see it Wednesday?

Good afternoon, so my dl expires next wednesday, i already applied renewal and physical should arrive some time coming weeks, anywho if wednesday cometh and no physical dl yet on mailbox. What is process with gh after renewal time passed? If you know.

ps
its silly i dont know why they cant take the digital dl info. its instant, pics feel outdated

Like how is that possible nonetheless fair?

I just had an order for a single item at a Wendy's. I use Grubhub all the time and never had any real issues. Everything was typical up until the driver picked up my order. I had got 3 notifications back to back and the last one was saying it was delivered early. It had the usual link to take me to download the location or delivery photo and its was the item I ordered but it was clear the driver took the photo at Wendy's. I then tried reaching him and got nothing back. I waited a few minutes and checked the app to see the status which showed delivered. Because I got no response or food, I reported that it wasn't delivered and was able to show the photo was taken in the store and never got here. So Grubhub texted me canceling my order and had a new driver complete the delivery.

Half an hour from the original order, the driver texts me and is angry at me because he said the order had just then got canceled and he's mad for not getting paid. I was confused because I had the confirmation text for it being delivered, the photo they took with my item in their hand but were clearly at the store still and I tried messaging them several times with no response until half an hour later. My new courier had already went to the store, delivered my order and was gone, long before I even got a text from the 1st driver. I tried telling him what I received and he just kept this attitude and blaming me because he said the order got magically canceled right when he was on his way. If that was the case then he would've had my ice cream in his car, while its 92 degrees outside for the last half an hour.

Anyway, I sent him screenshots of everything that I received, including the text telling me he delivered it and the photo he provided that was the delivery photo on my end. He's saying I'm lying because he didn't mark it delivered on his end and that the photo is something he took because he's required to do so when he picks up an order. I never got a photo during the time an order is being picked up and all of that, only when delivered. I tried telling him I understand his frustration but this was not something I did. Now he's blaming me because the order was canceled on him, and hes out the money and doesn't get paid. So, my questions are has anyone else had this happen? Any drivers that can maybe give me an idea here of what I did wrong would be great because I don't understand how I'm the cause of him losing pay. I didn't send myself the texts and its his photo that was sent to me through Grubhub. While it might be true that he has to take photos when he picks it up, and delivers it, I have never gotten any photos until delivery. I mean I really don't understand what did I do wrong here?

Working for doordash the company sends you an estimated mileage assessment for taxes at the end of the year. Any know if grub hub does it the same?

I'm not against tipping at all. I tip every time I eat go out or get delivery. My position clearly stated is I want the delivery apps to be like they are in New york. Where you tip after the services rendered. Like you do in every other walk of life. Now, people who are good at their job, have excellent customer service skills and know how to deliver food on time. They aren't worried about this cuz they're still going to get excellent tips. It's the horrible drivers. The people that are always late. They're the ones shaking in their boots. This may force you to become a better delivery driver. Why is that a horrible thing?

Remember a few days ago I asked not getting offers.

I barely schedule a total 4 hours in a week. And got this email. And I never togled off during schedule.

Need help with this please what to do now

Recent behavior on your account indicates that you are abusing the block scheduling system by attempting to collect Grubhub’s hourly contribution by either not performing delivery services or intentionally delaying orders while delivering on a scheduled block.

 

Due to this activity, we’ve restricted your access to scheduling new blocks and removed any remaining scheduled blocks.

 

Don’t worry, you can continue partnering with Grubhub and are able to complete deliveries by toggling to Taking offers on the Grubhub for Drivers app without a scheduled block.

Hi, I’m GrubHub and I’m a multimillion or even billion dollar company and it’s 2026 and I’m still asking drivers to ask customers for two digit delivery codes even though they don’t have it but I’m still gonna ask anyways

#receipts