Interesting tactics by Reliance digital
Went to get iPhone 18 Pro MAX at Reliance Digital, I had low any expectations because I went to Croma/VijaySales/Unicorn earlier and they had no stock. To my surprise they said they have it in stock even said that they have a color I want. I showed him my old phone and he gave me the value with some exchange bonus (with their new app). We said done and he went to 'get' the phone and came empty handed with a paper that showed all the stocks and said.
"Sorry sir this color is not available we only have a black color" I didn't want to waste my time arguing so we just started to head out and said "Wait let me talk to my manager" He called him and manager came and said I have 3-4 prebooked phones available but they were all booked with apple care. If you want I can give one to you but you'll have to get apple care as well. We said no and left.
First of all, if the phones were pre-booked how can they give it to the other customer? Are they deliberately saying it's out of stock so they can push for apple care? Maybe it was a genuine offer if the other customer didn't pick it up?