No video on arrival
I’ve already emailed support, but I wanted to check and see if I’m missing anything stupid on my end.
I’ve not been able to get any signal out of of the device. I have tried multiple hdmi cables, multiple usb-c cords/plugs and multiple tvs. I have also disconnected the superdock from it to see if that would help. No matter what combination I try, I get no video/signal. A solid white light turns on when i push power and a red light turns on from the back 'audio' port.
I have put the SD card in my mac and it appears and shows the content on the drive.
My LG tv shows 'Detecting device on HDMI x' then goes to no signal. My samsung tv just shows no signal.
I have tried disconnecting the superdock from it and then going through the above again (different tv, usb-c bricks/cords and different hdmi cables as well).
My next step will be to flash a new sd card and see if that changes anything, but I wanted to check if I’ve missed anything else obvious?