Hello,

At zeta, we take the safety of our users seriously and continuously review and strive to improve our service to provide a safe and reliable experience for everyone.

Regulations surrounding AI services and app store review policies have been rapidly changing, while expectations for AI safety are also becoming more rigorous. To reflect such changes and evolving safety standards, we are updating our content moderation and chatting policies.

As a result, certain plots that raise significant safety concerns may be removed, and Unlimited mode chatting may be restricted for some plots.

Removal of Certain Plots

Plots that contain settings or content that violate zeta's Usage Policy may be removed.

In particular, stricter standards may apply to plots that depict minors in inappropriate sexual or violent contexts. zeta uses automated AI filtering systems to determine whether plots may violate our policies.

If you believe your plot was removed in error, please submit an appeal with the plot name or link through Customer Support. We will review your request and follow up with you.

Restrictions on Unlimited Mode

Unlimited Mode is designed to provide a more open-ended chat experience by applying more relaxed safety standards than Safe Mode.

However, because these safety standards are more relaxed, conversations involving particularly sensitive topics—such as minors, self-harm, or suicide—may be more likely to develop in inappropriate or harmful directions.

Our goal is to preserve the freedom and openness of Unlimited Mode as much as possible while maintaining appropriate safeguards in situations where these risks are especially high. For this reason, we have adjusted some of the standards that apply to Unlimited Mode.

[Unlimited Mode Criteria]

Unlimited mode conversations may be restricted for plots that fall under the following categories:

• The character is a minor, or could be perceived as a minor based on their appearance or settings
• The plot encourages or glorifies self-harm or suicide, or depicts specific scenes or methods

We understand that these changes may affect user experiences. We ask for your understanding that these measures are necessary for zeta to continue providing long term open and immersive experience our users expect while adapting to evolving safety standards and regulatory requirements to operate reliability.

We will continue to review how these standards are applied and work to minimize cases where legitimate creativity and conversation are unnecessarily restricted. We will also do our best to provide advance notice of future policy changes that may affect your experience.

Thank you for your understanding.
zeta Team