u/zundimention

Vattenfall canceled my electricity contract after half a year and gave me multiple conflicting reasons (wrong meter number, then network operator rejected it, then someone else was supposedly registered on it). I don’t want to pay Grundversorgung for 6 months…

I contacted Stromnetz Berlin directly and they confirmed I’ve been correctly registered since 21.01.2026 and everything is fine on their side. Vattenfall’s solution is for me to start a new contract, but that would force me to pay expensive basic supply rates for months.

I can’t get any written confirmation from any counterpart customer support as proof..

Has anyone dealt with something similar or knows what I can do?