r/AcerOfficial

As the title suggests, it’s been 3 years I’ve bought this laptop and now I want to get it cleaned and replace my thermal paste. I went to the service Center and they told me that it needs thermal paste for cpu and Liquid Metal or something like that for GPU and all, I’m so confused I called up like 4-5 stores and asked if they had LM, none of them have it

I have an Acer Predator X27U W1bmiipprx OLED monitor and I’m trying to mount it on a monitor arm.
The issue is that the original stand attaches using Acer’s circular quick-release mechanism, and I think I’m missing the OEM VESA adapter plate/bracket that came in the box(i never got one). Right now I only have the monitor and stock stand.

I tried using a normal 100x100 VESA plate from my monitor arm but it doesn’t fit because the mounting area is recessed and proprietary.

Does anyone with this exact monitor know:
what the missing adapter piece is called?

Would really appreciate if someone with this monitor could share pictures or links to the correct adapter. Thanks!

Hello, Acer et. al.!

First time here in this community.

I would like to start by saying that I am an avid software developer that also likes gaming. With that in mind, I'll first praise Acer for my current laptop: Acer Predator Helios H300, with Intel 11800HX (if I recall correctly) + RTX3060 with BOTH HDMI and DisplayPort ports. Amazing PC. Have had it for 4.5 years and gone through just a couple of minor repairs.

Ok, nuf said about the intro. My issue now:

Acer, please, oh please!, hear my petition: Make a gaming laptop with DisplayPort 2.1. I want the Samsung Odyssey G9 and only DP2.1 can make full use of it.

Community! Hello. Do you guys know anything about the future path Acer will take? Can I expect DP2.1? What is it known so far?

Thanks for dropping by, everyone.

Hi,
I have a Acer predator helios neo 16 (PHN16-71)
It has two thunderbolt ports (TB) . One tb port is working fine (A) , another is not(B) {means, any mouse/keyboard/ storage device is plugged in then it is connecting-disconnecting and then not working)

The B port is completely fine for connecting a android device by usb c to c

But When the android device is connected to A then the B port is working fine. But when the android is disconnected again the B port is not working.
Sorry for grammatical mistakes
Kindly help
Thanks in advance!!

I will turn on my PC whether it be in rest mode or completely shut down and the monitor will show the Acer logo slowly flashing on and off. I will move my mouse around, click, press keys and it won't show anything else. Then I enter my passcode, even though I can't see what I'm entering, and everything will be good to go. Any ideas what is happening?

LAPTOP ISSUE PLEASE HELP!! I have an acer

alg laptop (rtx 3050, i5 12450H) it's been 2years since I bought this laptop. i went to my local laptop service center for changing

thermal paste. they changed thermal paste and

thermal pad for 500rs.But since then my

laptops performance been worse. my games hitting 45 fps which used to run 120fpst while the gpu hiting 99%. when I addressed the issue in the service didn't help me. please help what should I do??

I Have a Windows 8.1 acer laptop and they updated to windows 10 and can i activate windows?

Hey everyone,

I have an Acer Nitro V16 with RTX 5050 and Ryzen 5 240 , bought about 1.5 months ago.

-Problems I've faced:

Random restarts

Slow boot (5 min stuck on Acer logo)

System crash while idle — confirmed BugCheck 0x0000010e in Event Viewer (VIDEO_MEMORY_MANAGEMENT — GPU related)

Kernel-Power 41 critical error logged same time

- What I've done so far:

Updated AMD driver

Updated Windows

Clean installed NVIDIA driver 596.49 via custom installation

- My question:

Is VBIOS update recommended for my specific model? I've seen the fix for ANV15-52 on Acer's community but I'm not sure if it applies to my V16. Also is there anything else I'm missing?

Any help appreciated.

Hi, I bought a new laptop (Acer Aspire Lite AL15-42P-R6WC) two days ago. On the first day I used it, it came out of the box fully charged at 100%. I used it for about three hours, and according to the battery history, it was still at 57% after the second hour. During the third hour, the battery suddenly dropped to 0% without any warning. I wasn’t doing anything intensive, just browsing social media on Chrome to test it.

The next day, I charged it back to 100%, and it charged quickly. I was able to use it normally. I was on a Discord call through Chrome for about 6 hours and also played Habbo. Even after more than 6 hours of use, the battery only dropped to 19%.

I didn’t go back to the store after what happened on the first day because it was already nighttime, and on the second day I wasn’t feeling well.

Now it’s the third day, and I’m still recovering. Should I still return it to the store tomorrow?

My computer guy has done almost everything he could to fix the charging. I have two chargers one was brand new and was working fine until last night it stopped working. I tried the old charger and it charged for about two hours before it to stop working. After holding the power button it says critical battery low (or something along those lines). He's going to clean it up and do everything he can tonight but if it doesn't work he recommends a new motherboard. The multimeter read that the area around the charging point was getting power it's just not powering the laptop or getting to the battery. He said last resort would be to replace the motherboard. If anyone knows how to fix the power/charging issue please help me. The laptop won't even run with the charger plugged in.

ANV15-51 motherboard RTX 2050 is the motherboard. The model and code on the motherboard says.

Model: ZYP DA0ZYPMBAFO REV:F

I live in Australia and this laptop is my life does anyone know where I can find a compatible motherboard that is affordable and we'll fit in the laptop.

I'm stressing out right now and first world problems but I cried earlier today about it.

Any links or advice is welcome. My it guy was going to allow me a payment plan for the $100 of labour he thought it would cost to fix.

So please any advice, links and I'll be eternally grateful. I'm not rich so I can't spend thousands on a new motherboard.

I've gotten the Nitro V16 AI with an amd cpu ryzen 7. At first it work great and I didn't notice any problems, until I realise that the battery wasnt charging. I thought I used to many ports on this, so I unplugged everything and yet it still wouldnt charge to full. I've tried updating the bios using acer guide, restarting couple times, change the setting in NitroSense, doing hard reset and it seems nothings worked. Ive gotten this laptop recently and only about 2 weeks in using ive gotten this problem.

Is this the same for anyone? Is there anyway to fix this problem or am I cooked with this one?

I have been dealing with my laptop crashing under almost no load. I've updated the bios, wifi drivers, gpu drivers, chipset drivers, IO drivers, ME intel drivers and got it to date on the windows update. Also disabled Hyper-V, Memory Integrity and VBS. I ran it overnight and it didn't crash but once I started working on it this morning it crashed within 30-40 minutes of me being on it.
The laptop specs are:
Windows version: Windows 11

C:\WINDOWS Hardware: Predator PHN16-72

CPU: Genuine Intel Intel(R) Core(TM) i9-14900HX 8664, level: 6 Processor count: 32 logical processors, active mask: 4294967295

RAM: 16088.1MB

GPU: Rtx 4060 laptop edition

The error code I keep getting is

0x1AA(0xFFFFD68F0432C3EC, 0x3, 0xFFFFD68F0432B9B0, 0xFFFFD68F0432C1A8)

If anybody could me with this would be great