r/Alipay

I want to use Alipay to buy stuff from china. I've set up my account but my international passport that I uploaded was not authenticated for some reason. My verification status says "ID Validated- Not Authenticated". When I try to recharge balance on Alipay it asks me to enter Chinese bank details which I don't have.

My account also has a restriction on and I don't understand what I did wrong. It says account functions partially restricted so I appealed the restriction and uploaded documents again and its waiting for review.

Can someone help, I don't really know what I've done wrong here.