r/AmazonCXO

What do yall do when you scan the customer’s return requires a separate box?

At my site, we really just do our own thing. Most turn customers away and have them return with a box. I do the same depending on how I’m feeling that day, how busy we are and if I am working solo.

Sometimes I don’t feel like arguing going back and forth with the customer, so I just grab a box from recycling and throw their crap in it. Other times I have the customer scroll down to the screen where it says box required and send them on their way.

I know there is a standard procedure for this, but we all know we do our own thing based on given factors.

I requested leave of absence for a month to take care of my family member and got approved. Amazon is now requesting documentation for the leave and I’m unable to provide it since I’m currently out of country for 4 weeks now. What could happen if I can’t provide the documentation? The didn’t give me any points yet, but will they if I don’t give documents or terminate me?

Almost everyone we hired at the beginning of the years is gone.

I hear rumors of a bot or maybe app that will pick up shifts at 6:15. Do you guys know of any such thing?