Box requirement
What do yall do when you scan the customer’s return requires a separate box?
At my site, we really just do our own thing. Most turn customers away and have them return with a box. I do the same depending on how I’m feeling that day, how busy we are and if I am working solo.
Sometimes I don’t feel like arguing going back and forth with the customer, so I just grab a box from recycling and throw their crap in it. Other times I have the customer scroll down to the screen where it says box required and send them on their way.
I know there is a standard procedure for this, but we all know we do our own thing based on given factors.