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r/AppleiPhone18ProMax

▲ 16 r/AppleiPhone18ProMax

Apple refunded $1,240.19 instead of the full $1,380.19 after I returned my iPhone

Hi everyone,

I purchased an iPhone 18 Pro Max (Glacier) on September 27, 2026, for $1,380.19 and traded in my iPhone 11 Pro Max for $140.

I later returned the new iPhone. Apple refunded me $1,240.19, but I'm confused because my original invoice and credit card shows that I was charged $1,380.19 for the new phone.

To clarify:

  • Original charge for the new iPhone: $1,380.19
  • Trade-in value for my iPhone 11 Pro Max: $140 (received separately)
  • Refund after returning the new iPhone: $1,240.19
  • Difference between the original charge and the refund: $140

I have contacted Apple Support multiple times, and they keep asking me to wait 24–48 hours. I'm still trying to understand why $140 difference has not been issued.

Has anyone returned an iPhone purchased with a trade-in and experienced the same refund breakdown? I belive I should be receiveing the full $1,380.19 refund for the returned phone, or $140 for the trade in. What should i do ? I went to apple store as well and they donot handle these situation. I had returned the phone and traded the phone in store.

I'd appreciate advice from anyone who has dealt with this situation.

Thank you!

reddit.com
u/Training-Scale4456 — 6 days ago
▲ 299 r/AppleiPhone18ProMax

Brand new IPhone 18 Pro Max

New phone finally arrived today, but the packaging broke open during shipping.

Pulling the little pull-tabs to open the box is the best part of buying a new iPhone!

u/mckinneysub — 8 days ago
▲ 5 r/AppleiPhone18ProMax

18 pro max

I keep on looking almost everywhere around the UK, but there's no such store with stock available. Can anyone help how to get one from the store as the delivery rimeline is almost 3 weeks.

reddit.com
u/Consistent-Row4223 — 7 days ago
▲ 55 r/AppleiPhone18ProMax

Got my new iphone

Just upgraded from the Nothing Phone (1) to the 18 Pro Max, and the jump feels absolutely unreal! Really excited to see how the battery holds up in daily use. For those already using it, what accessories (cases, screen protectors, chargers) are must haves? Any general tips for getting the most out of it?

u/Nomad324 — 7 days ago
▲ 28 r/AppleiPhone18ProMax

Just made the switch!

I couldn’t stand the Air’s battery. And that’s about it lol. But this thing is a BEAST coming from the 14PM in June it’ll take me a minute to get used to the weight of the phone but it’s really not bad. I shouldn’t have listened to the Air subreddit aka an echo chamber. The battery really is that bad 😂

u/tabasco_demon — 6 days ago
▲ 4 r/AppleiPhone18ProMax

Screen not flat (top right corner)

I had the same issue with 2 Belkin protectors applied in Apple Stores.

Each time, the protector doesn’t stick to the top right corner.

Did anyone have the same problem?

u/Notre-Dame-Gremlin — 7 days ago
▲ 12 r/AppleiPhone18ProMax

Best of both worlds ..

My loves 💜🩵

18pm and s26u

Have nothing phone 3 and oneplus 15

Ama about these i can answer

u/Iamvsd — 7 days ago
▲ 3 r/AppleiPhone18ProMax

Screen protector

I just bought the toras screen protector and I hate it. It’s not smooth. There’s so much reflection and fingerprints get everywhere. I used to have the mothca screen protector on my 14 and it was amazing. But the brand has really bad reviews. I just want a non reflective non fingerprint protector and have it be glide and not stick to my finger. Anyone found a good one like that yet?

reddit.com
u/ExtensionDocument534 — 7 days ago
▲ 1 r/AppleiPhone18ProMax

iPhone 18 PM weight

What you guys think about iPhone 18 pro max weight? Is it a huge difference from the past versions of the Pro Max iPhone?

I’m thinking to move from a regular iPhone 16 to the 18 Pro Max but I’m a little afraid the the weight will be an issue.

Please comment your experiences about it.

Thanks!

reddit.com
u/Lost-Beginning-9981 — 6 days ago