r/BYDAU

Slow charging now working on Atto2
▲ 8 r/BYDAU+1 crossposts

Slow charging now working on Atto2

Hello. I’m at my wit’s end here. Had my Atto2 Premium since mid June. Unable to charge at home so I have brushing fast chargers with no issue. I wanted to try a slower 7kW charger as it recommends topping up the battery that way every 3 months or so.

I’ve tried on 3 different Chargefox charging stations and charging does not commence. I get the Connecting please wait message and after 35 minutes the session ends. No charge to the car and no charge to my credit card.

Tried the granny charger that came with the car at a friend’s house and no joy. Same message.

Bought myself a cable (Deta 22kW) and tried it on a public slow charger. Again got the above message. This time after 7 minutes the Exploren app said charging complete.

Does anyone have any suggestions please? Is there a setting I’ve missed (I’ve tried all sorts of things)? I think with a sample size I have it’s either a software setting or a hardware fault.

Thanks!

EDIT: Heading should read “not” rather than “now”

u/Upbeat-Confection751 — 11 days ago