We just turned off the auto-renewal, but we were still charged before the current subscription expiration date. We are planning to stop using Bluehost and would like to request a refund for this charge. Since the service has not yet expired and we have already disabled auto-renewal, we hope you can process the refund!
Message after getting thru all the annoying AI auto-attendants is they know about it. Dashboard now shows it.
After 4 phone calls to support, not one tech has solved the problem. Nameservers are external but dns points to bluehost. Putting in the correctly named URL brings up the correct page but adding the /wp-admin redirects to a temporary URL and has an error message stating This Site Can't Be Reached - ERR_ADDRESS_INVALID. I've exhausted my tech knowledge (40+ years of experience) and I'm quite frustrated. I also cannot do online chat with a live agent for some reason.
