Our Optiq (2025 Lux2) is at the dealership for the windshield foam issue. From the time we ordered the part (June), Cadillac made it a Customer Satisfaction bulletin, but today they told me it's a full tilt open recall.

Also, there's a brake module open recall now (they they will perform). My tech commented that he hoped it would cure the phantom emergency braking issue that several GM models they service are experiencing. When I remarked "yeah, I turn that off", he remarked "I always turn it off when I drive any of our cars."

​

Has anyone got Amazon music to work correctly. If so how?

I’m pretty much making my rounds on every cadillac forum and help site i can and no one seems to answer my question. Please if anyone can read my post fully and answer my very easy question it would be much appreciated.

I got the 661.20 update for my MY25 a week ago. The changelog shows the surround vision recorder as one of the features.

It updated successfully i have cabin glance, i have the battery percentage in the gauge, i have the maps on the left side of the split screen, i have AAOS14.

I dont have the recording app. I also dont have Apple Music. I am definitely on aaos 14.

My question is

was the recording app and apple music supposed to appear with this update or does it just show up without an additional OTA eventually?

Hello everyone,

I’ve had my 26 Optiq Sport for about 10 days now, and I am loving my experience especially when I got the Apple Music update.

However, I do have a question. Does the native Apple Music app fully support the use of the Dolby Atmos system if I am playing a Dolby Atmos song? I ask because I have never heard the ceiling speakers (specifically the one above the driver seat). I know some songs are mixed and produced differently and don’t fully utilize the Dolby capabilities. But I have never heard it fire off, so I am just wondering if maybe I am just playing the wrong songs, and if so, could you guys give me a song that I could play that utilizes all 19 speakers for Dolby to test.

Thanks in advance!!

New to EV world and I still haven’t fully understood MPG in an EV car!
I see some people complaining 2.4/kWh is bad or 3.5/kWh is below average. So, what is SUPPOSEDLY best MPG/kWh this car should offer for combined driving?

P.S. I hope I hear 24 MPG rather than 12 MPG eqnualivpent lol - please, don’t be pissed if you’re seeing MPG in an EV sub ;)

Okay so i made a mistake of making my debit card as a default for charging stations for my EV. Normally when I charge my car it puts a 51$ hold.

My credit builder card after charging the hold will update and so will my actual balance.

HOWEVER

with my debit card its been 2 weeks the hold price updated but the actual balance never did, I’m still charged 51$ even tho the final transaction receipt updated.

This is actually ridiculous how much longer do i need to wait. i went on a 20hr roadtrip and im expecting 300$ back due to the price differential

OnStar's been broken since June — no in-car wifi, SOS button doesn't connect. Dealer finally ordered a part, no ETA on when it arrives. Now they're telling me their policy is no loaner unless the car is "undrivable," and to just use my phone for maps in the meantime.

Car with a dead SOS system doesn't feel like a minor inconvenience to me — that's a safety feature I paid for. Anyone else deal with this? Did GM corporate override the dealer on a loaner, or am I stuck waiting it out?

The lease on my Hyundai Ioniq 5 is up in February and I am considering the Optiq. It’s not a dealbreaker but I think I will miss having Apple Carplay. Anyone care to share their experience driving the Optiq after having Carplay in their previous car? Is the Apple Music app enough? How do you handle iMessages?

I am a first time EV buyer and after shopping around considering Optiq. How is the real world range? I was told around 500kM. I live in Canada and if someone has experience with how the range drops in winter.

Yes I know where the setting is, but it doesn’t let you turn it down any further. Any way to quiet the seatbelt/door chimes?

After a recent up date, (maybe last update) I noticed that the alert chime when the driver’s seat belt is not fastened, is absolutely obnoxious. I have tried to change the sound settings but have had no luck. Anyone knows how to fix?

Owned a CPO '25 Optiq Luxury 2 for almost 2 months. Have noticed the lane centering works fantastic when using Super Cruise, but otherwise ping-pongs between the lines. Is this normal, or is something wrong? THANKS.

Hello, has anyone had any problems with their lift gate? After having my Optiq for a week, the lift gate started making a grinding sound intermittently when opening and closing. I can see where the edge of the liftgate has rubbed against the body of the car. I assumed that it is misaligned. So far They have changed the strut and it is still grinding. Now it’s back at the dealer and they’ve been “diagnosing”for a week. This is the 3rd time it’s been in the shop for this problem. I’ve had to wait weeks between appointments
because they don’t have many loaners. Any ideas?

Fellow Cadillac enthusiasts, I need to vent and I need advice, because Cadillac's "EV Concierge" experience has been an absolute joke.

THE SITUATION:

I ordered a 2027 Optiq-V (Deep Ocean Edition) through my local dealer on an employee discount deal. Since then, my target production date has slipped FOUR times:

7/13/2026 (original)

7/27/2026

8/24/2026

10/19/2026 (current)

Zero explanation. Not one proactive communication from my dealer or from Cadillac. I found out about each slip by checking the order tracker myself.

WHAT I'VE TRIED:

My dealer: unresponsive. No explanation for any of the four slips. I suspect they're a small, low-allocation store and my employee-discount order is at the bottom of their priority list.

Cadillac EV Concierge chat: scripted deflection. "Contact your dealer." That's it. That's the whole playbook. I asked for a constraint code, an advocate, anything - got nothing but copy-paste responses.

Cadillac Customer Care phone line: told me there was "nothing they can do" and - get this - that "allocation doesn't play a factor" in order timing. Anyone who has ever ordered a GM vehicle knows that's nonsense.

So the dealer points to Cadillac, Cadillac points to the dealer, and my car sits in scheduling purgatory while I'm locked in with a nonrefundable deposit.

WHY THIS STINGS:

I'm not some casual buyer. I've been a car guy my whole life. I owned a CTS-V Wagon with a manual transmission - one of the rarest things Cadillac ever bolted together. When it came time for my first EV, I didn't go Tesla, I didn't go Rivian. I chose Cadillac because I believed the V-Series badge still meant something.

I also had a personal milestone riding on this: my 40th high school reunion is in October. The plan was to show up in my new Optiq-V. At this rate the car won't even be built by then.

THE BIGGER PROBLEM:

I strongly suspect some dealers ordered Optiq-Vs as showroom candy - halo cars for the lot - while actual customers with actual deposits wait in line behind them. If GM is letting dealer stock orders compete with sold customer orders for allocation, that's a broken system and Cadillac should be embarrassed by it.

Cadillac wants to charge $70K+ and compete with the luxury EV establishment, but the ordering experience is stuck in 1985. Tesla tells you exactly where your car is at every step. Cadillac tells you to "contact your dealer" while your date slips a quarter down the calendar.

QUESTIONS FOR THE FORUM:

Anyone else's Optiq-V or Lyriq-V order slipping repeatedly like this?

Anyone successfully gotten GM Executive Resolution to intervene on a production slot?

Any insight into what's actually going on at Ramos Arizpe right now - constraint holds, allocation shuffling, anything?

I've already escalated in writing to GM executive leadership. I'll update this thread with whatever response I get - good or bad. If Cadillac makes this right, I'll say so just as loudly.

Please contact me for any GM folks monitoring this board. You know where to find me.

Cadillac OPTIQ Accessories & Owner Resources

This is a growing list of useful resources and accessories for Cadillac OPTIQ owners and shoppers.

Some links in this post may be affiliate links, which means I may earn a small commission at no extra cost to you. I’ll aim to include products that are genuinely useful for OPTIQ ownership and have a rating of at least 4.0 stars when added. Ratings, pricing, stock, and fitment can change, so always double-check the current listing and compatibility with your specific model year before buying.

If you have an accessory or resource you have personally used and recommend, share it in the comments.

Home charging

Emporia Classic Level 2 EV Charger

Owner recommendation: I use an Emporia charger at home and love it. It is a solid option for people who want faster Level 2 charging, scheduling, energy-use tracking, and app controls.

Before purchasing, make sure you select the correct connector and installation type for your home. They have both J1772 and NACS. A licensed electrician may be appropriate depending on your electrical setup.

Link: Emporia Classic Level 2 EV Charger

Cadillac charging resources

Cadillac’s official charging information is a good place to start if you are still deciding between the included charging cord, a home Level 2 setup, public charging, or available adapters.

Link: Cadillac EV Charging Information

Cadillac OPTIQ owner charging guide

Cadillac’s OPTIQ owner resources include official information on charging, vehicle technology, and ownership basics.

Link: Cadillac OPTIQ Owner Resources

Interior protection

Cadillac Premium All-Weather Floor Liners

Factory floor liners are a straightforward choice for protecting the interior from rain, mud, snow, sand, and everyday messes.

Link: Cadillac Premium All-Weather Floor Liners

Cadillac Integrated Cargo Liner

A cargo liner is especially useful for groceries, pets, sports gear, travel bags, or anything that might spill or slide around in the back.

Link: Cadillac Integrated Cargo Liner

Aftermarket floor mat and cargo-liner set

A TPE All Weather Protection Slush Floor Liner set in Black. Much better price than a Cadillac set, 4+ stars.

Link: Floor Mats & Cargo Liner for 2025 2026 Cadillac Optiq

Screen protection

OPTIQ 33-inch curved display screen protector

The OPTIQ’s large curved display is a major part of the interior. If you prefer extra protection against fingerprints and everyday wear, look for a protector that specifically states compatibility with the OPTIQ’s 33-inch display.

Link: 33-Inch Integrated Screen Ultra Clear, Anti-Glare Tempered Glass

Cadillac owner resources

Before applying any film or cleaning product, review official Cadillac guidance and your owner’s manual for display-care recommendations.

Link: Cadillac Manuals and Guides

Screen-safe microfiber cloths

Keep a dedicated soft microfiber cloth in the vehicle for dust and fingerprints. Avoid rough paper towels or abrasive cleaning materials.

Link: Screen Mom Screen Cleaning Purple Microfiber, 4 Pack

Screen-safe cleaner

Choose an ammonia-free cleaner that specifically says it is safe for automotive infotainment screens.

Link: Screen Mom Screen Cleaner Spray, 8 oz Bottle

Organization and convenience

OPTIQ under-console organizer

A vehicle-specific organizer can make the center-console area more useful for small daily items like glasses, tissues, charging cables, coins, or wipes.

Look for a listing that clearly identifies your OPTIQ model year and trim.

Link: Under Console Organizer/Lower Organizer Tray

Collapsible cargo organizer

A collapsible organizer is useful for keeping groceries, cleaning supplies, umbrellas, charging gear, and emergency items from rolling around in the cargo area.

Link: Collapsible 70L Trunk Organizer

Cadillac accessory catalog

Cadillac’s official store is worth checking for model-specific accessory options and fitment before choosing aftermarket products.

Link: Cadillac Accessories

Cleaning and care

Automotive microfiber towel set

A quality microfiber towel pack is useful for interior dusting, display cleaning, quick exterior cleanups, and drying around door jambs.

Look for soft, microfiber towels with strong recent reviews rather than the cheapest bulk pack. PRO TIP: Don't use them on the screen, keep a separate one for cleaning that.

Link: Chemical Guys, Professional Microfiber Towels, 16" x 16", 12 Pack

Interior cleaner

Choose a cleaner designed for automotive interiors and appropriate for soft-touch plastics, vinyl, and leatherette surfaces.

Link: Chemical Guys, Total Interior Cleaner, Protectant & Car Detailer, 16 oz

Screen-safe cleaner

Choose an ammonia-free cleaner that specifically says it is safe for automotive infotainment screens.

Link: Screen Mom Screen Cleaner Spray, 8 oz Bottle

Cadillac manuals and care information

For vehicle-specific care guidance, always refer to Cadillac’s manuals and official support resources.

Link: Cadillac Manuals and Guides

Emergency and road-trip gear

Portable tire inflator

A compact inflator with a digital gauge and automatic shutoff can be useful for checking and topping up tire pressure before longer drives.

Link: AstroAI Cordless Tire Inflator Portable Air Compressor, 160PSI

Compact roadside emergency kit

A basic kit can include gloves, reflective gear, simple tools, a rain poncho, and other useful roadside items.

Link: Roadside Emergency Kit with Jumper Cables, Roadside Assistance, and Winter Car Kit Essentials

First-aid kit

A compact first-aid kit is easy to store in the cargo area and useful for everyday travel.

Link: BAND-AID Brand All-Purpose Portable Compact First Aid Kit, 160 Piece

Rechargeable flashlight or roadside safety flare

A USB-C rechargeable flashlight or roadside safety flare is a small item that can be helpful during a nighttime stop, tire issue, or power outage.

Link: USB-C Rechargeable LED Road Flares Emergency Lights, 3 Pack

Cadillac support resources

For roadside assistance, warning lights, vehicle procedures, and charging questions, use Cadillac’s official resources and your owner’s manual.

Link: Cadillac OPTIQ Owner Resources

Before you buy

• Confirm the item fits your exact OPTIQ model year and trim.
• Check the current Amazon rating and recent reviews; this list targets products rated 4.0 stars or higher when added.
• Review installation requirements before purchasing charging equipment or vehicle-specific accessories.
• For charging adapters, electrical equipment, or anything safety-related, follow Cadillac guidance and use qualified professional help when needed.
• If you find a better product or have hands-on experience with an item listed here, please share it in the comments.

Some links in this post may be affiliate links, which means we may earn a small commission at no extra cost to you. We aim to include products that are genuinely useful for OPTIQ ownership and have a rating of at least 4.0 stars when added. Ratings, pricing, stock, and fitment can change, so always double-check the current listing and compatibility with your specific model year before buying.

I have had my 2026 Optiq for a few weeks and love it. In the midst of a home renovation and want to install the best home charging system as part of that. We’ll be tapping into our solar (2 Tesla batteries) but that shouldn’t limit what I get for charging. Any input welcome - obviously GM is pushing their system but I see other recommendations online. Thanks in advance for any input