2025 Audi Q6 etron
I have a 2025 Audi Q6 etron that was having many ongoing software issues over the course of my 10 month ownership. The car was out service a total of over 90 days in 10 months. My neighbor recommended I get a lemon lawyer before reaching out directly to Audi, in case they deny my claim. The attorney would be already ready to file a suit if so. I am sorry I did that. I retained a lawyer with great Yelp reviews, and the intake specialist mentioned I should still proceed with opening a buy back case directly with VW Group (Audi), because if they do not respond within 30 days, I can sue for the full value of the vehicle due to "negligence." I did as I was told and opened a case with Audi. Fast forward, and the intake specialist filed the lawsuit exactly 30 days after I contacted Audi, however, Audi explicitly communicated to me that their team needed another week to finalize their decision. I shared that with the law firm but they pushed the lawsuit through anyway. A week later, I received a fair buyback offer without having to sue.
The intake specialist became rude and irate when I mentioned that I want to drop the suit and take the buyback offer since I would get rid of the car, and have a check in hand in two weeks (rather than waiting 6-18 months through a lawsuit). I feel like they were not acting in my best interest as a client, rather, they were eager to file the suit to maximize their attorney fees. Now I am waiting to hear back from the attorney to discuss next steps. It's been days of me calling without a response, so I decided to proceed with signing the direct buy back offer.
Now I am confused on how to handle this law firm. Should I retain a back up firm in case this firm tries to bill me for some arbitrary amount? Or should I just email them a letter terminating our relationship? I appreciate any insight.