r/CatbirdJewelry

we're here to answer your questions & help! ✨

besides reaching out to customerservice@catbirdnyc.com and mentioning me or DMing me here, we also now have an extensive subreddit wiki with FAQs and more! 

still not finding what you need?

feel free to post your question in this post & we will get back to you.

to expedite your request, please name in your comment one of these categories!👇

• order questions
• shipping & returns
• product specs
• repairs & exchanges
• warranty
• materials
• see more pics of a piece up close
• styling tips
• other

>example comment 1:

shipping & returns - can I get an update? My order has a 3-week lead time and it's been three weeks?

>example comment 2:

product specs - what is the gold weight of [example ring] that I'm looking to buy for my SO?

note! feedback, ideas, & restock questions can be asked here! 💖

besides reaching out to customerservice@catbirdnyc.com and mentioning me or DMing me here, we also now have an extensive subreddit wiki with FAQs and more! ✨