r/CenterPoint

Picarro Surveyor and Flare cameras
▲ 2 r/CenterPoint+1 crossposts

Picarro Surveyor and Flare cameras

Picarro Surveyor platforms have been in use for over 10 years now, where Centerpoint plus other utility companies use to gather your personal data under the guise of looking for possible gas leaks. The vehicles use GPS technology to pinpoint leaks, along with making sure all license plates are recorded that are in each driveway or parked on the street street. Are the same scanners used in supermarkets to scan bar codes installed in the vehicle also, that make it possible to tell how much paper cash a person has in their house? Of course Centerpoint states that it doesn't sell your information to anyone, except to their partners bound by strict confidentially agreements, Centerpoint also doesn't make any profits from rate payers either .

Data is only shared with essential operational service providers (bound by strict confidentiality agreements), legal and law enforcement authorities when mandated by law, or with third parties if the customer provides explicit, written consent

https://www.click2houston.com/news/local/2026/06/15/centerpoint-made-dollar1b-last-year-heres-how-it-profits-from-your-electric-bill/

u/Brnhtwn — 8 days ago

Centerpoint Gas Houston Sucks

Been on vacation. With no notice Centerpoint gas in Houston decided to change my meter without notice. Thought we forgot to pay the gas bill. They locked my gas valve off. Having this problem before I cut the lock off and turned on the gas. Went to light hot water heater and no gas. I have a valve to run my generator. No gas. New meter must only turn on when Centerpoint hits a button online.
What assholes. They will only turn it back on with you promising you will be home all day 8 hours and you have to be over 18. My wife and I work. My daughter is 18. No way I want her to let some gas person in our house. What kind of customer service is this? Hopefully they can’t do this with electricity.

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u/AKTexas1500 — 8 days ago