Customer Service
Made a purchase through a 3rd party to an FFL. First major product I've bought from CMMG other than minor lower parts kits etc. Product showed up and parts of it didn't match the description on several websites.
None of those details really matter to the post.
Figured I was out of luck because most CS processes arnt even worth the time, but decided to do it against my better judgement.
Dug for the CS number and of course the automated process basically told me to kick rocks and go to website. (I hate not talking to a person to resolve an issue)
Went to the website and followed the automated customer support portal thingy and figured it would be weeks if not at all.
It wasn't even an hour and I had an email and problem resolved.
Color me impressed.
Just thought I'd share my experience. First experience w CMMG has been better than solid.