r/DJUCED

▲ 9 r/DJUCED+1 crossposts

The Top Left pad of my Inpulse 200 MK2 isn't working properly, and the hercules support is absolute trash.

The Top Left Pad (Hot Cue 1/Sampler 1/Pad FX 1/Vocal Pad) on left side deck is not working properly. There are many times when I press Hot Cue 1 or even FX Pad 1 or Vocal Pad it does not work, I have to press it multiple times in different angles and with one finger or two fingers for it to work. And even when it works if my finger moves even a millimeter while it is pressed on the pad it stops working. I have tried it on other pads but they are working fine, this one has some problems.

I tried raising the ticket but the site is very unresponsive, it just keeps buffering for 15 mins and then logs me out. The controller is still in warranty and have used it for 6months only, I can't buy new gear. If anyone from hercules has stumbled upon this then please help me out.

u/nikhilm_ — 10 days ago