r/DirectvStream

DIRECTV made such a big deal about getting ESPN plus with the package but too bad the hurricanes hockey game is blacked out. The channel is on the guide, but it’s not allowed to be broadcast. This is not good. The ESPN plus add-on is basically not good at all.

Just noticed this morning that my local CW got added to the sports pack, so that’s pretty cool!

We’ve noticed over the last 3-4 weeks that specifically CBS, Fox, and ABC are ridiculously quiet compared to other channels. Normally we are fine putting the TV at 28-30 volume, but we’ve had to crank these up to almost 70.

Anyone else noticing these channels being really quiet?

Last couple of seasons, Blues games were on FanDuel (RSN). But the company basically dropped out of sports streaming and now there’s an offering called Blues+. And there’s a channel on DTV for it, but apparently there’s no contract to carry it.

Season is underway. I’m on the verge of cancelling DTV and signing up for FUBO since they have it and are showing the channel.

Is there some email I can send a complaint to regarding channel carriage?

On 9/18, I added the “Movies Extra Pack + Peacock Premium” add-on to my DirectTV streaming account for $9.99/month. At the time, I already had a Peacock subscription (directly thru Peacock) under the same email address as my DTV account. My peacock subscription was good through 9/30 (at a promotional rate of $2.99/month), so I did not immediately worry about activating the subscription through DTV. According to support articles from Peacock (https://
www.peacocktv.com/help/article/cancellation)- “If you are unable to activate a new Peacock subscription through a third party due to having an existing subscription, you must first cancel the existing subscription then wait until it fully lapses
before attempting to activate your new
subscription again."

As instructed, on 9/30 (yesterday). - I let my subscription expire. I logged into peacock and it confirmed I had no active subscription and could not watch any content. However. I wanted to watch the MLB playoffs (Cubs vs Padres), so I tried to activate through DTV. According to DTV’s website (https://www.directv.com/support/article/%20000094945) - “Activate immediately by locating Peacock on the My TV Package page, click Activate and follow the instructions. 
You'll also receive an activation email with a link that will guide to activate your Peacock subscription by following simple instructions. Note: If you are within your free trial period, the email to activate will be sent after the trial period is over. “

However, there is no "activate" button on the "My TV Package" page and I never received an activation email after buying this package. I have already talked to Peacock support, and they told me that I should be able to activate the subscription through DirecTV since my subscription is no longer active.

I have called DirectTv 3 times trying to resolve this. Phone support keeps insisting that I should see an “activate” button on the DTV website or that I should be able to “login with TV provider” on peacocks’s website, but neither of these options exist. Both companies keep pointing the finger at each other and leaving me in the middle. I even changed the email address associated with my Peacock account because DTV support insisted that having the same email address was the source of the problem.

My stance is this - I am paying DirecTV for peacock. DTV needs to figure out why I can’t access a service I am paying for. It’s especially disappointing that I am paying for this service and I can’t watch the MLB playoffs when some games are only available on Peacock!

Please stop giving me the run-around and let me access the service I am paying for!

Edit: Update - DirecTV fixed this for me as of 10/2. In addition to cancelling peacock - I had to change the email address on my peacock account to one that’s different from my DTV account. They sent me a new activation email and I was able to login and activate it. I appreciate the help of everyone I spoke to. I did have to send an executive email carpet bomb and file an FCC complaint, but that did finally get traction.