r/EFT_EscapeFromTarkov

unable to play the game please help for visibility

unable to play the game please help for visibility

Hi everyone,

I'm making this post because I just now came across another post from someone claiming to have experienced the exact same issue. Obviously, I have no way of knowing whether their claim was genuine, but it made me wonder whether I might not be the only person who has been affected by this.

I initially had no intention of making a public post about my situation. I know that cheaters sometimes use Reddit and the forums to claim they were falsely banned, and honestly, if I were reading a post like this myself, I would probably be skeptical as well. My plan was simply to submit a support ticket and wait for it to be reviewed.

Unfortunately, I have now been waiting without receiving a response, which is why I'm posting this.

What happened

Two days ago, I received an email informing me that my profile had been blocked for violating the Terms of Service, specifically in relation to cheating or "botting."

At first, I assumed there had been some kind of mistake. I contacted a friend who was able to look up my account, and he confirmed that my profile was indeed banned.

I want to be completely clear:

  • I have never used third-party software to cheat.
  • I have never used a bot.
  • I have never RMT'd.
  • I have never intentionally violated the game's rules.

After getting home from work and realizing I could no longer access the game, I immediately submitted support ticket #46796237, explaining that I believed the ban was a mistake and asking for my account to be reviewed.

It has now been three days since I submitted the ticket, and I have still not received a response.

One possible explanation — purely speculation

There is one thing that has been on my mind, although I want to emphasize that this is only speculation and I have no evidence that this is what happened.

A few days before my ban, I killed DesmondPilak, a streamer from NA. I wasn't watching his stream at the time, and unfortunately there doesn't appear to be a VOD available, so I have no idea whether he reported the encounter, I know it was him because my friend recognized the name of the dogtag.

I recently heard that streamers can submit reports directly to BSG. I have absolutely no issue with that system — if a streamer encounters something suspicious, I think it's perfectly reasonable for them to bring it to BSG's attention.

If Desmond did report me, I want to make it clear that I do not blame him whatsoever. It is not the streamer's responsibility to determine whether someone is actually cheating. Their responsibility would simply be to bring a suspicious player to BSG's attention, after which BSG should investigate and make the final decision.

I also have no idea whether Desmond even reported me. It wasn't some unbelievable or particularly impressive kill, so I actually doubt it. However, the timing is difficult not to notice: I killed the first streamer I knowingly encountered, and a couple of days later my account was banned.

I sincerely hope that BSG does not issue manual bans solely on the basis of a player report without additional evidence. At the same time, since I have never knowingly done anything that should trigger an anti-cheat ban, I can't help but wonder whether something along those lines may have happened, which is why I included the unedited clip of me killing him, in the ticket (in case it was related).

Again, I am not accusing Desmond of anything, and I am not claiming to know what caused my ban. I'm simply trying to understand how this happened.

What I'm asking for

At this point, I'm simply asking for someone from BSG to take a look at my support ticket and review my account.

I genuinely love this game, and being suddenly unable to play it without any explanation beyond a cheating/botting violation has been incredibly frustrating.

I've also invested a significant amount of money into my account over the years, including buying The Unheard Edition, so losing access to the game like this is obviously not something I can take lightly.

I've heard from friends that BSG may use hardware bans as well, which would make buying a new copy particularly difficult. I don't want to buy a new account and pc to play again — I simply want my existing account reviewed and, if the ban was made in error, reinstated.

I'm not asking anyone on the forum to blindly believe me. I understand that anyone claiming to have been falsely banned should be treated with skepticism.

I'm just asking for one BSG employee to take a look at Support Ticket #46796237 and review the ban.

If I actually violated the Terms of Service, then obviously I will have to accept the consequences. But if this was a mistake, I would really appreciate the opportunity to have it investigated.

Thanks to anyone who took the time to read this.

NOTE: I AM NOT THIS GUY and I don't know him. (it's just two very similar situations)

u/Cheap_Weakness69 — 18 hours ago
▲ 2 r/EFT_EscapeFromTarkov+2 crossposts

[Feedback] Escape From Tarkov Companion App

https://preview.redd.it/pfhmb577aakh1.png?width=1904&format=png&auto=webp&s=3e42978f1087c24f83ff0c41b5c969a4e60d077a

Hey Tarkovers!

I know this post may upset some, and for others it may be a light from above.

I've had some annoyance with how Tarkovs UI and general setup has been where I think it leans more on just being frustrating/bad design, than being "hardcore". And to me that has never been a part of the Tarkov game.

I've spend the last few weeks building out a tarkov companion app. It is pretty simple for now, what it does is:

- When you load onto a map, that map is loaded (on a second screen, in the companion app).

- It then shows approximately where you are on the map (see screenshot)

My player position on customs in the map. This is useful for me on new maps since I dont know them, and it is hard to figure out my position, I use this to instantly know where I am.

- At the same time I can see my questlog on the map:

https://preview.redd.it/oma2vyuwhakh1.png?width=265&format=png&auto=webp&s=0e229dbb8c307b4ef9c07d92116fed31fea5996c

- It has a "Route" button, which connects the dots of my quests, and shows me the locations I must go to:

https://preview.redd.it/xjybad18iakh1.png?width=997&format=png&auto=webp&s=81d008be02fa31efe7eb8351f753bfd0264b24cd

- When in raid, you can activate an overlay to show if you need items for quests / prices. You just hover your mouse on it, the companion app tells you to KEEP / SELL, and calculates slot value/flea/trader value, so you can put the most valuable items in your backpack.

- When in your stash, it is useful to know if an item should be kept because you need it for a quest later. So I use price calculation and in raid to determine if it is a quest/valuable item, and later when I extract just if it should be put in Scav Junkbox or on flea.

Quest item over lay - here I am on Scav, so Scav does not know PMC has active quests for Bad Habit.

But I can also just have regular items which is not needed for anything and can be sold or used at your leaisure:

https://preview.redd.it/kgok4soiiakh1.png?width=966&format=png&auto=webp&s=d65352267004e1fa8827351d12ff9320c04e5d25

And can you get banned for using this?

I do not believe so. My software does not interact with the game in any way or form, it uses advanced analytics on screen to try and estimate what item you are hovering over, and looks it up on open tarkov databases. I have no interaction with the EscapeFromTarkov binary in any way.

It is therefore first of all not detectable, and it is second of all not fair to ban people for using it. It is just an add-on, like Questie is for World of Warcraft.

Tarkov is a hardcore game and you should only follow Nikitas vision

That is a fair point - but there are just some points of design I disagree with, I think we should have a map, I think we should know where quest locations are. Instead of spending time on quest websites and looking it up (which we all do anyways, so what is the point?)

How can I get access?

Message me on Reddit or on WhatsApp at \@iamthedevman

I welcome your feedback in the comments - and /care if you think I'm an idiot for building a tool that makes Tarkov much more enjoyable.

reddit.com
u/Total-Attention1492 — 1 day ago
▲ 1 r/EFT_EscapeFromTarkov+1 crossposts

My tarkov companion app shows your location, where your active quests are, and which extracts are available to you. Thoughts?

https://preview.redd.it/hyykbdqzobkh1.png?width=1485&format=png&auto=webp&s=24a2f2141493c2430e97bc58330323a7d08aff23

I described the new app in more detail in this post (https://www.reddit.com/r/EscapefromTarkov/comments/1vsgatf/feedback\_escape\_from\_tarkov\_companion\_app/)

The new feature that shows the extracts I can use is such a quality of life improvement for me.

Thoughts?

reddit.com
u/Total-Attention1492 — 22 hours ago

eftクイックリーン?のやり方

この動画の人みたいにリーンしてから戻るまでが早いんだけどこれはどうやるの?
スローリーンからならこの早く戻るやつできるやり方見つけたんだけど言葉に表しずらいけどこの早く戻る動き方がどうやるのかわからない。。教えてください。

u/Confident_Row5421 — 24 hours ago

What happened to Labs Keycards ?

So I played ALOT of tarkov back in 2021-23. Took a long break and I'm just coming back now. Found a violet keycard on woods and I went to sell it but the price is only 300k!? When I got this thing back in 2022 I remember selling it for around 1M rubles, what happened to the prices of keycards ?

reddit.com
u/Bed-Severe — 3 days ago
▲ 5 r/EFT_EscapeFromTarkov+1 crossposts

[Suggestion] I'm going for the tax achievment but i dont have flea

What its the best recipe i can make money in the hideout considering i need to buy the item to the trader and sell the final item to the trader as well.

Also i like some suggestion on how to make money for the achivment. I think icebreaker its the best as it have to many items i can sell to the therapist at good price and also i can do the imposter achievment as well but the thing its with the change on the enter price. Do i need to go all the way to the bosses to maje it worth it or i can stop right at the door killing the last 3 bd so i don take a high risk?

reddit.com
u/Ferroddavi643YT — 3 days ago

tarkov arena factory map

i jsut bought the factory map pass
but i need to wait 10minutes to find a match and after the match i get 2-3 tokens so i need a lot of time to earn tokens....... ! stupid

reddit.com
u/keydropmokka — 3 days ago
▲ 31 r/EFT_EscapeFromTarkov+1 crossposts

[Bug] TL;DR – Steam Tarkov “post auth / launcher error” fix (with explanation)

https://preview.redd.it/ma6oegdiftag1.png?width=349&format=png&auto=webp&s=d06732b0e2941df3cba99e1eba8b5723b15fb693

Error on POST https://profile.tarkov.com/

ERROR: 0

Why does this happen?
On Steam, Tarkov still uses the Battlestate launcher and auth files stored in AppData. After updates, crashes, or failed logins, these cached files can become desynced or corrupted. When that happens, the launcher fails during authentication and throws post-auth / launcher errors, even though the actual game files are fine.

Fix (no full re-download):

  1. Close Steam completely (also exit from the system tray)
  2. Press Win + R → type %appdata% → Enter
  3. Go one folder up to AppData
  4. Delete the Battlestate Games folder from:
    • AppData\Roaming
    • AppData\Local
    • AppData\LocalLow
  5. Go to your Tarkov Steam install folder: Steam\steamapps\common\Escape from Tarkov
  6. Delete only the launcher folder
  7. Restart Steam
  8. Steam → Library → Escape from Tarkov → PropertiesInstalled FilesVerify integrity of game files
  9. Launch the game
  • What this does: Steam re-creates the launcher and fresh auth files, syncing them properly with your Steam install. The whole game is NOT re-downloaded; only the launcher-related files are.

This fixed the issue immediately for me after trying multiple other “fixes.”

reddit.com
u/Farmintutco — 5 days ago

FALSE BANNED AFTER KILLING Desmond

What happens after you kill Desmond Pilak in raid naked with an aug. Spent over 600 USD on this game bought full battle pass and I get false perma banned? I have over 100 hours of vods and streams showing im the furthest thing from a cheater. CRAZY If you want to see my vods they are all up on my YT KadeB3-YT

reddit.com
u/ConsistentPositive98 — 6 days ago

PVE -> PVP Season | How not to start your Season playthrough

Be me.

Happily playing PvE games with a friend from time to time.
Getting the itch to get back into EFT.
Friend has zero time to play.
Think to myself, "You know what, it would be fun to jump back in solo and try out this new seasonal mode."

Play the tutorial.
Feel like a pro.
Do a quick scav run just to grab some basic hideout items. Easy loot, no stress.
Decide I'm ready for the big leagues. Time to do the Tour Story and visit Interchange.

Load into the game at Emercom.
Start casually walking towards the Powerstation, taking in the sights.
DEAD.

Absolutely no idea where it came from.
Didn't even see a single scav the entire run, let alone a player.
The very first thing my PMC meets in the raid is a bullet straight to the cranium from the shadow realm.
Thank you but im good for atleast a week.

https://preview.redd.it/eieg171c8ljh1.png?width=2560&format=png&auto=webp&s=0b78b3db612a380f539f7cf16bbb85dceee04b51

https://preview.redd.it/haxyvlmc8ljh1.png?width=2560&format=png&auto=webp&s=60582633138d81dd4ce50ae1d3dbb155e5fa6a12

reddit.com
u/Arcefix — 5 days ago
▲ 0 r/EFT_EscapeFromTarkov+1 crossposts

BSG EFT, are you mad about PVE forced WIPE to get 1.0? Here is how we fight it legally.

Battlestate Games has a clear pattern of behavior: they push anti-consumer limits, face extreme community revolt, and then backtrack to save their business.

  • The Unheard Edition Precedent: When BSG originally tried to lock the PvE mode behind a $250 paywall and reneged on their "all DLC free for EOD owners" promise, mass community rage combined with threats of legal reporting forced Nikita to give EOD owners free PvE access anyway.

So what can we do? We were promised to never have to wipe out PvE accounts but we have no access to new content without a wipe. Already wiped your account? Are you still mad about losing hundreds of hours of work just to have to wipe it for 1.0 access? I am, well we have to hold BSG accountable and let them know the continued actions of failing to follow through with promises that lead to purchases is unacceptable.

If enough people take action, BSG will get the message loud and clear. We wont be baited into buying things and then let them off the hook when they pull a bait and switch.

Below is a mass complaint template tailored for European and UK regulatory consumer protection networks. Copy it, fill in your details, and submit it to force an external audit.

MASS COMPLAINT TEMPLATE FOR ECC-NET & CITIZENS ADVICE (UK)

Subject: Breach of Consumer Rights and Misleading Commercial Practices – Battlestate Games Limited

Trader Details:

  • Company Name: Battlestate Games Limited
  • Registration Number: 10036119 (Registered in England and Wales)
  • Address: Wework, 131 Finsbury Pavement, London, England, EC2A 1NT

Description of the Grievance:

I am filing a formal cross-border consumer complaint against Battlestate Games Limited regarding their digital product, Escape from Tarkov (specifically the paid standalone expansion/mode, "PvE Zone").

  1. Misleading Commercial Omission & Bait-and-Switch: At the point of marketing and transaction, the "PvE Zone" was explicitly sold to consumers under the core promise of total profile permanence—publicly advertised by the developer as a persistent, non-wiping environment where player progression would never be reset. This specific structural characteristic was the material reason for purchase for a significant portion of the consumer base.
  2. Material Alteration of Paid Service: Following recent software updates, the trader has structurally locked newly released baseline content (the 1.0 core storyline and the upcoming October Prestige progression system) behind a mandatory, forced profile wipe for legacy users. Legacy users are blocked from accessing these key components of the paid software unless they consent to the deletion of hundreds of hours of accumulated progress.
  3. Breach of the Consumer Rights Act 2015 / EU Unfair Commercial Practices Directive: By implementing this technical barrier, the trader has altered the digital service so that it no longer matches the original description under which it was sold. The developer has retroactively applied a destructive mechanic (forced progression reset) to a product explicitly marketed on the premise of its absence.

Requested Remedy:
I request that regulatory intervention compel Battlestate Games Limited to adjust their backend database architecture to allow legacy PvE profiles to dynamically access the 1.0 storyline tracks and the Prestige system without forcing a manual account wipe.

🌐 Where to Submit Your Form (Find Your Region):

  • If you are an EU Citizen: Submit the template via the ECC-Net Complaint Portal.
  • If you are a UK Citizen: File a report using the Citizens Advice Bureau Portal to send it directly to UK Trading Standards.
  • If you are a US Citizen: File a deceptive trade practices report at the FTC Fraud Report System.
  • If you are an Australian Citizen: Report the misleading commercial description to the ACCC Reporting System.
  • If you live ANYWHERE ELSE (Canada, Asia, LATAM, etc.): You can still file against BSG because they are registered in London. Use the official International eConsumer Portal. Select "United Kingdom" as the business location and input the Trader Details listed above to route your complaint directly to international cross-border investigators.
u/AndreiTarkovsky2026 — 5 days ago

No gear as SCAV...

I have overall gotten maybe 20 of these SCAVs with no gear. Completely empty inventory. I have gotten like 5 in my last 15 runs. Anybody knows what's up with that? My Fence rep is 8...

u/-Andemand — 5 days ago

Low FPS on 7800X3D and 4080. Help Please!

Hi All,

Have taken a break and decided to come back and I am struggling to get 60 fps. Easily used hit averages of 100+

From what I can see neither by GPU or CPU are thermal throttling, The overlay makes me think I'm CPU bottlenecked but still I'd expect more than 60 fps running through interchange. DLSS seems to drop my performance, again making me think its CPU bottlenecked

The video taken was recorded using a scav run on running locally on PVE

Current build is:

Ryzen 7800X3D
RTX 4080

64GB Ram, EXPO enabled in bios to 6000mhz

I have updated graphics and chipset drivers, as well as closing as many background processes as possible.

I do play at 3440x1440p but still should have the hardware to support it.

Any advice is welcome.

u/FennyLad — 6 days ago
▲ 0 r/EFT_EscapeFromTarkov+1 crossposts

[Screenshot] The EFT client doesn't allow me to select a server.

I bought the game from Steam. Even though the BSG client never lets me choose a server and I get good ping in games like CS:GO and Valo, I'm forced to play EFT at 150-200 ping. Does anyone have any ideas about this?

it doesn't let me close the page when I uncheck the box.  I can't click on what I want; it won't let me.

u/Togiminati2 — 6 days ago