r/Energy_UK

I don’t understand why they are like this. They tried to increase to £280 a month despite my own calculations showing I would be well in credit by the start of winter. We are on a 2 year fixed tariff. They eventually agreed to £220 but now emailed 3 months later to say it’s going up again! It says in the email it’s due my usage going up but it’s gone down since April! And will keep falling as we have holidays booked.

If they refuse to keep it the same again I’m going back to octopus. I will have to pay the exit fee but I don’t care at this point. Never had this issue with other suppliers.

We’re moving house and have told our current supplier (octopus) that we’re moving and when, we’re sticking with them. Today, 2 days before our move in date we both got an email from EDF saying welcome to your new house and telling us to set up an account with them. We logged in to see what’s up but haven’t set up any payments, this is despite the fact that neither of us contacted them at all or signed up for anything other than staying with our. current supplier. I’ve emailed EDF and said to cancel anything they have planned for us as we’re not looking to change suppliers. Is there anything else I need to do? It seems legit enough but could be a scam