r/FastFoodHorrorStories

I had a terrible experience at a Sonic a week or so ago. I filled out a feedback form that was negative.

Anyway, I get a call from a personal cellphone today, with godawful reception, saying they wanted to talk to me about it.

The problem. I don’t know if it’s actually Sonic or someone who got my info from their system. I didn’t recognize the name on the caller ID as someone I should know, they didn’t give their personal name, just said it was Sonic. I just said I won’t be back and hung up. I couldn’t hardly hear them anyway.

I don’t really care, I plan never to return anyway. My local Sonic went from being pretty decent to pretty awful and since it’s on my commute, I have returned after some negative experiences. I never filled out a feedback though. I usually don’t care enough to do that, but I did on impulse this time.

My question is this, now this person who I don’t know has my phone number and name in their personal phone. Isn’t that kind of messed up? Even if it was a Sonic employee and not some scammer from a data breach, it’s just annoying. Is Sonic really too cheap to have a dedicated landline and this be handled more professionally?

What do you guys think?

Purple Onion in Lakeview continually tells me there is no Person in Charge (on duty) and refuses to answer questions about portion sizes. I was hung up on while insisting to speak to anyone “in charge”. No accountability or oversight. They also had no problem asking for my credit card information over the phone with no proper verification of who I was.

Please think twice before ordering from them. Lately there is no telling what’s happening with the food. Ive had different amounts of protein portions, salads missing ingredients, etc..

I’ve already contacted the health department about them not following protocols, and I hope I contacted the right channel. So if anyone knows a specific number, and would like to share, I’d love that. I will continue to pursue it to make sure that my community is safe and that there are some answers & accountability when handling customers. It’s a shame.

#ChannelingMyInnerKaren

Many years ago while working in a busy branch of a familiar fastfood chain, I saw an incident that has remained with me to this day, etched forever into my mind, something I will never forget.

The branch I worked in was on the busiest street in the capital city. It was always incredibly busy at lunchtime. For about 2hrs every day it was literally non-stop, and any unexpected delay could cause backlogs and irrate customers demanding to know where their food was.

In busy, chaotic kitchens, sometimes things get dropped. Sometimes they get picked up and dusted off and used as normal. Sometimes they remain on the floor, and get swept up later.

On this particular day, a frozen quarter-pounder fell unnoticed on the floor during the lunchtime rush. As one of my colleagues was walking past the open clam-shell grill, he slipped on the stray burger, instinctively putting out his arm to stop himself falling. His outstretched arm came into contact with ferociously hot surface of the grill, and stuck! His skin literally fused to the hotplate, all along his forearm, from wrist to elbow. He was screaming, but couldn't remove his hand as the skin was stuck fast, as his flesh continued to sizzle. Another employee pulled his arm up for him, leaving behind a sloughed off ribbon of skin the length of his forearm. He was quickly given what first aid was available, and taken to receive medical care.

The floor manager meanwhile, picked up the grill scraping tool, and proceeded to scrape the human skin from the grill as if it were the charred remains of the previous burger, and continued cooking on the hotplate as if nothing happened.

I really had to get this out there to yous. I don’t normally do this sort of thing but felt like it’s something you need to know. There’s this place in Newcastle on Westgate Road that I visited recently on my travels whilst visiting my boyfriend. Not giving names but it’s the one near a bike shop I think. Anyway I bought a shawarma with chips last week and while I was in the middle of eating it I saw something long and thin mixed in with the meat. I thought it was chicken at first but when I stuck my fork in it I could tell it wasn’t. I pulled it out my food and I swear it looked like a rats tail! I nearly barfed! I threw the rest away immediately. I have seen a few posts about the area so I should have known better really but I never imagined something so gross. So if you’re ever in the area and you are hungry just keep going. City centre isn’t too far away. 

You’ve been warned. 

L.