r/GCashIssues

▲ 4 r/GCashIssues+2 crossposts

WELP WE MISTAKENLY SENT MONEY FROM PAYMAYA TO GCASH TO THE WRONG NUMBER

I have the reference number if anyone asks. Literal na iisang number lang pinag kaiba nung number ng father ng partner ko dun sa nasendan namin. Anyway we can make bawi pa? Inutang lang yun ng fam ng gf ko para sa MRI at gamot nya. Anytips would be helpful 😭

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u/Saabielle — 12 hours ago

after face verification ito po lumalabas

grabe nag submit na ako ng ticket 1month na akong naghihintay mafix itong account ko. ano po ba problem kapag ganito? nagsubmit na ako ng documents sakanila pero after non wala na silang update sa ticket ko ilang weeks na

u/Beginning-Use5845 — 21 hours ago
▲ 0 r/GCashIssues+1 crossposts

GCredit! Is a big Scam! Dont use it anymore!

Please let me just rant this! Nagbayad na ako ng balance ko sa Gcredit nung June 3 so wala na dapat akong penalties or hidden charges diba, kaya nga Credit! Hays! Pero ano sabi ng CS, may interest charge pa daw kahit nabayadan na bago pa mag due date, at take note, pagtingin ko sa transaction history ko may 2 autorepayment na ginawa ang Gcredit amounting to 8pesos soemthing, so di pa ba bayad yun 9 pesos na yun?! At wala naman nagreflect sa account ko na 9.32 edi sana binayadan ko na, kung kelan may 200 na penalty na ako saka nio pa sasabihin?! At ano, nagpenalty pa din ako kahit bayad na ako full amount, GCredit ngani! Di naman kayo GLoan! Kainis!

u/Far_Storm3466 — 2 days ago

gcash hacked?

there was an autodebit transaction from my account today even though wala akong subscriptions and wala akong nilink na ganung merchant. nacheck ko na ng mabuti yung apple and google. nakalagay na merchant is: SHARPWORK TECHNOLOGY LIMITED. and when i checked nakalink nga yung merchant na yun sa gcash ko which naunlink ko na agad (makikita niyo sa photos). nagsubmit na rin ako ng report sa GCash. is there any way na marerefund pa yung amount? 😭 and how can i be sure na safe na uli gamitin yung gcash ko kasi baka maglink uli ng di ko alam.

u/K1LLU4NNAD1E — 3 days ago

Pay&Go failed cash-in transaction

Hello, does anyone know the CONTACT NUMBER / LANDLINE of Pay&Go CS?

I cashed in 6,800 yesterday, July 1, 2026 - 7:33 pm. And up until now, it still hasn't reflected in my Gcash account. I've also emailed them, and until now, there's still no action huhu. I really need the money because I have a payment to make🥹

Is there anyone who knows, please help meeee😭

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u/Accomplished-Top1320 — 3 days ago

PLEASE HELP ME

Willing ako mag pay sa makakatulong saakin mabawi yung pera ko.

APP NA NAG AUTOPAY SAAKIN: Safe Auth Premium

u/MissM_69 — 3 days ago

Funds were transferred to temporary blocked gcash account

Hello! I lost my phone last time and my SIM card was in it, so I had my GCash account blocked. Then my sister sent me allowance to the same number I blocked. How can I get the money? Is it still in the blocked GCash account? They said the money didn't go back to her bank account, and the fund transfer went through.
Thanks to those who will answer!

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u/AnxiousLog6035 — 3 days ago
▲ 4 r/GCashIssues+1 crossposts

HELP GCASH FUND TRANSFER (1 MONTH AND STILL NO RESPONSE)

Hello po, ano pong pwede kong gawin para matransfer na po ng gcash yung pera ko? kasi bsp escalated naman na po siya and na escalate naman na po ng customer escalation ng gcash, however mag-iisang buwan na po kasi itong complain ko and yung customer escalation is hindi na po nagrereply sa akin regarding sa transfer ng funds ko, tumatawag tawag naman po ako occasionally sa customer service nila pero until now wala pa rin po talagang action ang gcash. Kailangan ko na po kasi ng pera at ang mahal po ng libro namin, 1st year pa lang po ako kailangan ko na po kasi talaga yung pera ko.

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u/DistrictBasic7904 — 4 days ago
▲ 8 r/GCashIssues+1 crossposts

Cant login to gcash

When i put my mpin it shows to register my phone then i do face scan. After the face scam it says they’re unable to process my request. Did anyone have this problem too?

u/New-Albatross-1838 — 4 days ago

GCash putting my account on hold for no apparent reason?

Why does it happen? First of all, the number I’m using is brandnew, and doesn't have an account before. I just created my account 2 days ago, managed to verify it yesterday, then fast forward to today. Now, when I try to submit documents, it doesn't work. And sometimes, it flags my device as unsafe and using accessibility features when I don’t. Then I log in again, now it works fine. How do I fix this? Not even the help centre helped, I tried creating a ticket but I can't submit a file that proves I have been using it, when I had just created it.

u/LingTuliling — 4 days ago

I cant press the next step to scan my face

I am trying to transfer my funds from my old gcash account to my new one. I dont have access to my old sim if your asking why dont i just send it to the new one.

u/Zealousideal_Neck_64 — 4 days ago

Normal lang po ba to?

First time ko kasi mag verify sa Gcash, and kapag nafill up ko na yung information ko, ganito lagi lumalabas.

u/Beneficial_Whole1918 — 4 days ago

gcash verification

Hello po. Hindi ko po ma-verify GCash account ko gamit paper type National ID dahil wala pa po akong card type. Sinubukan ko rin pong magpa-verify gamit ang eGov app, pero laging "Incorrect Information" ang lumalabas kahit tama naman po ang details na inilalagay ko. Sa GCash verification naman po, palaging nagkakaroon ng "Face Scan Error." Last week pa po ako nag v-verify sa egov pero same result lang.

May paraan po ba para makakuha ng card type na National ID, o may kailangan po ba akong i-email o i-submit para ma-verify ang account ko?

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u/Ill_Top_7730 — 3 days ago
▲ 4 r/GCashIssues+1 crossposts

Gcash app using mobile data

Hi guys, anyone else experiences this whenever you use gcash over mobile data? what do you do to fix this?

Updated naman yung app and may mobile data naman. Di tuloy magamit gcash outside for payment dahil dto. Kahit paulit ulit iopen yung gcash ganyan pa din.

u/Dangerous-Gas4010 — 4 days ago
▲ 11 r/GCashIssues+1 crossposts

GLOAN reloan

pag nabayaran ba yung first loan ko sa oct. may lalabas ulit na get loan?

btw yung wallet ko lagi nalalagyan saving 2k araw2

bale pinapalaki ko lang lagi credit sa gloan kaya lagi ko inaavail kasi gcredit at ggives ko 100k at 80k

u/robin0803 — 6 days ago
▲ 2 r/GCashIssues+1 crossposts

newly bought globe sim pero may existing Gcash acc

hello, i just bought a new Globe sim card, pero i can't create an account at sabi "Account on Hold". i read here the same concerns din, and mostly sabi nila is bumili na lang sila ng bagong sim. to those who had the same problem, na fix nyo po ba tru Gcash help center? if hindi po, is there any other way to fix it po? thank u!

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u/smnthv9 — 5 days ago
▲ 27 r/GCashIssues+1 crossposts

Unauthorized QR Payments

I keep getting notifications about QR payments I never made. I don’t even have any money in my GCash account, yet I’m receiving alerts for transactions at SM Store Makati. Has anyone else experienced this? What should I do?

u/Geojo26 — 6 days ago
▲ 3 r/GCashIssues+1 crossposts

Cant log out gcash acc

hi! im trying to log out my gcash acc in my device#1 because when i tried to log in into device#2 it said that its better to unregister the acc in my other device. But when i try to open my gcash in device#1 this is what i see and after a few seconds of that, the app automatically exits. How do i log out in device#1?

u/Quiet-Platypus9689 — 5 days ago

Gcash Jr. to Gcash Adult

Hello, meron bang may gcash jr. dito na naupgrade yung gcash acc into gcash adult? I created my gcash when I was 17 pero 21 na ako and yet nasa gcash jr. pa rin, ive tried contacting gcash regarding it pero ang sinasabi lang sakin ay dapat daw yung parent account ng gcash jr. yung magdelete pero in my case kasi nawala na yung sim card na ginamit para gawin yung gcash jr. ko kya hindi na sya madelete, cinontact ko ulit gcash pero parang bot lang yung nagrereply, kesyo hinihingan ako ng version ng gcash app ko and phone, date of issue kineme pero ala rin namang nangyayari. triny ko na rin gumawa ng bagong account pero nalilink lang din sa gcash jr. ko kaya ganon pa rin yung limit. ive exhausted my options na, kaya want ko sana na idelete nalang pero ultimo yon hindi inaallow ni gcash

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u/Dependent_Quiet5865 — 4 days ago