r/HPOmen

Yesterday i tried to power on my laptop after it being in my travel bag for a decent while (i made sure to turn it off beforehand), when i took it out, it was decently hot, which kind of scared me a little but i didnt think much of it because its happened before. Well when i turned it on, blank screen, and eventually after like 10 minutes of resetting it, it booted to a grey screen with two options, i clicked the one that said update as the screen told me that continuing could render my laptop unable to boot, after this it booted, but my external monitor wasn’t working and the dgpu was not showing up in the bios.

I looked it up and thought that maybe my laptop needed to update the drivers (im using bazzite linux), i updated the drivers and the laptop, (got plasmad🤦) and the issue still continued, i then went into my bios to see if the settings changed and they did, so i reset my settings to how i had them before.

And the dgpu wasn’t showing up in the bios either, great, i tried forcing it to use discrete mode, the laptop froze on a grey screen with some loading dots.

When i switched it back to hybrid it booted normally (which is extremely weird since most people with this issue cannot even boot at all), and then i just called it quits for the night. If what i think is happening is happening, then i might just have to send my laptop back to omen to get it fixed, since i still have a warranty, but i really don’t want to do this.

Today im going to try to reinstall/update the bios from the hp website, and if that doesn’t work idek anymore. And the crazy thing is, it happened to my brothers laptop as well (my parents bought me and my brother laptops for Christmas), he’s having the same issues i did, but he hasn’t seen the cmos battery error.

I really don’t know what to do anymore and im probably just going to have to get it fixed by hp, so im not gonna open my laptop at all just incase.

Im not sure if this is possible but i would like to know if i can get a refund for my laptop, i assume not but it doesn’t hurt to try, I’ve had it since November 2025 and the warranty is still available because i could build a better pc with the same money that it costed to buy it as well as the pc being more reliable.

1. First Job

2. Bought HP Omen 16 - model number: *ap0181AX*

3. Ryzen 9 8940 HX, 1 TB SSD, 8 GB RTX 5060, 24 GB DDR5

4. 1.6 lakhs

Request - my first gaming laptop, previously used a dell inspiron 5510 for studies & dev.

Delivery is by 16th July.

I request you guys to share what knowledge I must have (I was told ryzen is good for this, nanoreview also said the same)

-> Use case - Virtual Machines, A bit of LLM (light ones) to run & build projects in a local machine, and GAMINGGGG

My Omen 16 occasionally crashes to a blue screen at startup with a "kernel mode heap corruption" (0x13a) error. This has happened since I bought the PC, though rarely; it usually occurs after a few startups following the execution of the "dism /online /cleanup-image /restorehealth" command in the terminal. Additionally, when the Omen 16 goes into sleep mode, the backlight seems to have a mind of its own and sometimes flashes randomly. Also, the latest GeForce Game Ready driver that doesn't cause issues when waking from sleep is version 596.36. Could anyone help me understand why my PC is behaving this way? It has no issues during gaming and performance is good, but the blue screen problem slows down startup (I have already disabled Fast Startup).

My Omen 16 specifications are: Intel Core Ultra 7 255H CPU, 32GB 5600MHz RAM, 2TB SSD, RTX 5070, and a 2.5K 240Hz screen.

I have posted this on HP Support a few times and contacted support, so far no fiix for a 5000$ laptop. Many Omen 16 MAX laptops have a bug in the firmware that stops COD Warzone and some other games to fail. Details needed to fix the problem are below, but HP needs to correct it, you can't do it yourself. The result: Failred attestation error as it appears the bios is not consistent and you could be cheating. I'm not, I just have an HP bios that is not working as it shoud.

This is a firmware spec-compliance issue, not a game/software support request — this needs to be routed to firmware engineering.

 Summary
On the OMEN MAX Gaming Laptop 16-ah0xxx, the Insyde BIOS (F.22, 29-04-2026) does not produce a TCG measured-boot event log that matches the actual PCR0 value in the TPM. As a result, Microsoft Azure Attestation (and any application relying on Remote Attestation, e.g. RICOCHET Anti-Cheat) cannot fully attest the platform.

 Evidence (Windows 11, Build 26200 — TPM-WMI Event ID 1041, Attestation Readiness Verifier):
- HealthStatus: "Possibly attestable"
- PcrsMatchTcgLog: false
- BitMaskOfPcrMismatches: 1 → PCR0 mismatch
- SoftwarePcrReplayHresult: 0, HardwarePcrReplayHresult: 0 (replay succeeds mechanically; this is a content mismatch, i.e. missing/incorrect PCR0 event logging by firmware)
- EkCertIsAvailable: true, TcgLogFound: true, SecureBootEnabled: true (verifiable from TCG log)
- Bitlocker PCR7 Binding State: Binding Possible

This rules out user configuration: TPM 2.0 (Intel PTT), Secure Boot, UEFI, GPT and PCR7 are all correct. The defect is that the firmware does not measure/log all PCR0 (platform firmware) events into the TCG event log per the TCG PC Client Platform Firmware Profile Specification, so the log replay does not reproduce PCR0.

 System details
- Product: OMEN MAX Gaming Laptop 16-ah0xxx
- SKU: B9EY6EA#ABH
- Baseboard: 8D41
- BIOS: Insyde F.22 (29-04-2026), Embedded Controller 38.46
- CPU: Intel Core Ultra 9 275HX
- TPM: Intel PTT (INTC), fw 700.19.1005.2175, PC Client 1.04, Spec 1.59
- OS: Windows 11 Home, Build 26200

 Please release a BIOS/firmware update for the OMEN MAX 16-ah0xxx (baseboard 8D41) that correctly measures and logs all PCR0 platform-firmware events into the TCG event log per the TCG PC Client Platform Firmware Profile Specification, so that measured-boot replay matches PCR0 and Remote Attestation (MAA) succeeds. Other OEMs have already shipped equivalent fixes for this exact issue.

 

Im connecting using hdmi bought laptop today only updated nvidia drivers pls help

after the preparing automatic repair it gives me ur device run into a problem we’ll restart for u
And then the last screen shows the fan is not working I know for fact the left fan work like 60% but i never fixed it
Anyone can help?

Are the wifi cards on the new omen 16 with 8940 hx good??

So like I've never owned a laptop and I'm planning on buying omen with 5050 and r7 350 will use regularly for 4 years gaming and productivity how will it hold up , Ive heard a lot of hinge issues or should I go for any other laptop with my budget I found this was the best deal I got please gimme heads up on what to expect (upgrading from like 6 year old pc setup)