Help : Green Line Issue, Lenovo Legion R27qe Monitor.
I bought a Lenovo Legion R27qe Gen 2 monitor in May 2026, and after approximately four months of use, it has suddenly developed extensive lines across almost the entire display.
I'm planning to claim the warranty, but I'm worried about the RMA process, replacement quality and how long I might be without a working monitor.
I'd appreciate responses from people in India who have actually claimed a warranty for a Lenovo monitor with a similar display or panel failure.
I have a few specific questions:
Did Lenovo by any chance try to reject the claim by making excuses of electricity issues or physical damage? Although none of that happened with my monitor
Did Lenovo repair the panel or replace the entire monitor? If it was replaced, was the replacement brand new or refurbished/previously used?
How long did the process take, from registering the complaint to receiving the repaired or replacement monitor?
Did Lenovo arrange collection or delivery, or did you have to visit a service centre?
I'm not trying to bash the brand. I just want to understand what to expect before and during the warranty process.
If you've dealt with this problem, please share what happened in your case, including anything you would recommend documenting or doing differently.
Thanks!