r/HiveHeating

Hi, we have a Hive (Thermostat Mini - Dual Channel with Hub) controlling our home heating (Oil Boiler). At the time I thought we'd be able to eventually wire our hot water immersion (upstairs) to this receiver. That's looking to be harder than first thought, so my plan is to purchase another Dual Channel Mini and use it for the hot water use only. The thermostat won't have much use other that turning the hot water on and off.

Is there a better alternative to this approach? Feels like a waste to only be using 1 of 2 channels.

Hive mini that I'll purchase. Its currently on offer.

We had a new boiler installed along with a hive nano hub and thermostat. The thermostat itself is fine, albeit a little slow to respond really, but the app seems awful. 9/10 times I open it and it shows the thermostat is offline. If I go to the thermostat and then turn the heating on manually, it seems to then work in the app temporarily

I wish we just had a normal wireless thermostat installed at this rate

Am I missing something?

Is anyone else having one issue after another with their Hive system? My last one worked perfectly for years with no issues while my new Hive system is a major pain in the neck 😔

I know there are mixed feelings about Hive on here, but I'm at the end of my tether so wanted to share and ask for some advice.

Background

I've had Hive running without issues since October last year. Recently I installed a Home Assistant Green and some Sonoff Zigbee TRVs alongside my existing Hive setup, but other than that, nothing has changed.

The problem

Last week the system started dropping connection intermittently. My receiver, hub, and thermostat are all close together, no more spread out than a typical home, if anything less so, and I don't buy the poor signal explanation.

When it dropped, everything works locally (heating fires, hot water fires, receiver and hub both show green lights) but the app loses control entirely. I've set up a Home Assistant automation to notify me when it goes offline so I can at least control the hot water manually from the receiver in the meantime.

What support said

Phone support told me to reset and blamed signal. Live chat this evening was less decisive, just advising me to wait 24 to 48 hours to see if it's a server-side issue.

My three questions

1. Has anyone else experienced similar connection drops?
2. Could the Sonoff Zigbee TRVs be interfering somehow? I'd have thought not, but worth asking.
3. Has anyone switched to Tado? It seems like a more stable option from what I've read.

I'm having some issues with my System only firing for short periods of time. If I have the batteries in the thermostat, I can see that it's sending the shut off signal well before temperature is reached. I read about this TPI thing, and my house does reach temperature, so I guess that's working. Feels odd that it fires for such short periods of time with such little downtime all of a sudden, just starting this behaviour yesterday. It used to fire for 20-25 minutes, downtime of 45 mins or so, repeat. Now its fire for 2-3 minutes, downtime of 5-10, repeat.

So I decided to take the batteries out of the thermostat and unplug the wifi hub.

Now when I hit the manual fire button, the boiler kicks in, but doesn't fire for very long before the bottom light on the receiver goes off and the boiler cycles down: EDIT: It took a while for the received to realise the thermostat was disconnected, it has now been firing after pressing the button for over 20 minutes with no cut out.

There are no error codes or power interruptions to the boiler in this time.

Any ideas?

Hello. Have had my Hive for a few years. I have the thermostat but used to manage it through my iPhone app. But since they updated the app I cannot find my heating schedule. Where the hell is it?

Thanks in advance!

Hi

I woke up this morning and my thermostat and lost connection. I have just reconnected it. So the receiver and hub lights are solid green and then wireless thermostat works when I put the heat up.

However, when I go on my app the receiver and my thermostat are both showing as offline.

So is my app wrong?

I've just had Hive installed and all is good.

I want to do something specific in Home Assistant, though. I want to track how long the heating has been on in any given day.

This is because we have dual fuel towel rails. If there's been no gas heating, I want the rail to click on electric to dry the towels. But a straight "has it been on" isn't enough - half an hour on a chilly spring morning just to take the cold edge off won't dry a towel!

This should be possible using a History Stats sensor. But I can't seem to get it working.

I've added the Thermostat entity, and it has the states Auto, Heat, Off, Unavailable and Unknown. I would have thought Heat is what I want, but it appears not to count anything.

Does anyone know what I'm missing?