r/HostingReport

Jetpack is one of the most popular WordPress plugins with more than 3 million active installations, and it's also one of the most unpopular plugins. I think it qualifies as the most hated WordPress plugin ever!

It's ironic that this plugin was developed by Automattic, which you'd expect to know and do better than any third-party WordPress developer.

If you have used Jetpack, what exactly was your issue with it? And why did you install it in the first place?

Yeah, I've done that! Sometimes I sign up for a new hosting account at a 70-80% introductory discount and before it renews at the full price, I cancel and move the website to another provider that offers a similar introductory discount.

I usually do this with my new websites because I like to try different providers.

I feel a little guilty about it, but again, I mostly do this with new websites that receive low traffic and barely consume any server resources.

For my established websites, I don't mind renewing the hosting plan at the full price.

Do you keep jumping from one host to another to take advantage of their discounts?

News is circulating that the domain name WebHosting.com has changed hands recently. Obviously, it was bought by Automattic (the company the owns WordPress).

Automattic's logo is displayed on the homepage with a "coming soon" teaser.

Are they planning a new WordPress hosting platform to compete with WordPress.com? Something more "open" maybe?

Despite lots of objections from users, AI chatbots have become a standard part of hosting support. Most of them were really frustrating at first but, going by recent comments, some of the companies seem to have figured out how they use them effectively.

So, based on your experience, which providers would you say have figured out how to use AI Chatbots well?

It could be that the bot is good enough to solve issues without human involvement, or that it escalates issues it can't handle promptly to allow you get the help you needed from a human agent... We would love to hear your experiences.

I've seen a few web hosting companies whose websites are clearly vibe coded -- first impression: looks cool, but nope!

It's very unprofessional, particularly for a web hosting company, to have a vibe-coded website.

Do you think it matters? Would you look past it?

If you've been using WordPress for a long time, what do you find most frustrating about it? And why do you keep using it in spite of it?

I've just been reading a post in another sub where someone complaints about Spaceship's shared hosting...

They're hosting around 180 WordPress websites on a single shared hosting account and they're constantly experiencing connection errors and downtime.

Spaceship allows you to host unlimited websites for around $50 per year. With 180 websites, you're paying about $0.28 per website per year. What do you expect?

Of course you'll be constantly hitting all sorts of server/network limits with that many sites using such a cheap shared hosting service.

I've used Spaceship's shared hosting and similar cheap shared hosts. Those are only good for one or two low-traffic WordPress websites. 180 websites is insane even for high-end shared hosting.

Every once in a while, I come across a post about a WordPress website migration totally messed up by a certain web hosting provider, particularly those that offer free website migration.

In most cases, migrating a WordPress website goes smoothly, but exceptions happen. Sometimes it's just a PHP version issue or another server configuration that causes conflict with a certain plugin and breaks the entire website (or part of it). Most hosts won't spend an entire day trying to figure out what went wrong -- they'll just deliver a broken website and call it done!

I always migrate my sites on my own. No web host is touching them.

Do you have any WordPress migration horror stories to share?

Adam Warner, GoDaddy's Director of Field Marketing, published an article on X refuting the "NoDaddys".

He's sick and tired of "hearing the same outdated complaints about our Managed Hosting for WordPress platform from people who haven't touched it in half a decade."

He argues that GoDaddy's managed WordPress hosting has fundamentally changed and improved, and he's got third-party benchmarks to prove it.

Alright, I'll give him that, the performance benchmarks look good, but the thing is, it was never really just about performance.

GoDaddy's biggest issues are their poor outsourced support (especially L1 support agents), upselling, and price hikes. Those haven't changed, at least not for the better!

For those who self-host WordPress websites on a self-managed VPS, what server control panel do you use?

I noticed lately a lot of people are switching from WordPress and other website builders to vibe coding their own website using Claude Code then host it for free on GitHub Pages (or other free static website hosts).

Has anyone made the jump? What frameworks did you use? How are you updating the website?

⭐☆☆☆☆ 1/5
I have been a Bluehost customer for more than 12 years, but unfortunately, the company has changed significantly over the last few years. What used to be a customer-focused business now seems more interested in charging customers for unnecessary services.
Recently, I was charged for a domain that was not set to auto-renew, and Bluehost refused to issue a refund. They also charged me $41 for domain privacy, a service that typically costs around $10–15 in the market, while .com domain registration itself is often less expensive.
Another frustrating practice is their renewal process. Even when additional services have been turned off previously, Bluehost automatically adds extra products during renewal. Customers must manually deselect these options every time. If you are not extremely careful, you may find yourself charged for services you never intended to purchase.
Customer support has repeatedly declined refund requests and has shown little concern for long-term customers. After more than a decade with Bluehost, I am very disappointed and can no longer recommend them. Existing customers should carefully review every renewal page and every charge before completing payment.

I've been looking at some WordPress hosting benchmarks, and one company stood out to me. It's called WP Buzz and it claims to have the fastest WordPress hosting service -- how cliche, I know.

It looks legit to me and I'm almost sold, but I want to hear from other people who have used their WordPress hosting: Is it really fast? And how is the support service?