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r/Indiashopping

▲ 33 r/Indiashopping

UrbanCompany is running a huge SCAM!

#ScamAlert

This is not once, that these guys Scammed me.

They manipulate the booking and give you an invoice different than the specified services in the app basically charge you extra than for what you’ve booked.
They have one of the worst customer care, they refuse to even acknowledge and answer like “it is what it is” and close the issue, only talk on call and avoid to provide response in writing.

They basically put whatever they want in the quote, post-service, which is different than their app/what you booked.

I paid 1000 bucks to get my Desktop cleaned, yes !
The man came and just used a blower to clean dust, not even used a cloth, and asked me to clean it further. Kept forcing for ratings and you can’t argue with locals in Maharashtra. Because every dispute turns into outsider vs Marathi here, so I just paid and thought the customer care may help, only to hear from them that they can’t do anything.

They are getting away with this SCAM, because who is going to sue them for a few hundred rupees, right? But WRONG IS WRONG, and they MUST BE ACCOUNTABLE AND TRANSPARENT!

Please save yourself from this SCAM and be careful of this Fking app Urban conmen.

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u/Glittering-Stay9423 — 11 days ago
▲ 2 r/Indiashopping

My experience using Desertcart.in

I was honestly super skeptical before ordering because I’d seen mixed reviews about Desertcart, customs delays, damaged imports etc. But my experience ended up being pretty solid so thought I’d share for anyone researching before buying.

I ordered a LOOI AI robot (the little desktop robot with ChatGPT/Gemini integration) from Desertcart to Bangalore because literally nowhere else was shipping it easily to India. Final price came to around ₹28k including import charges and delivery ( amazon charges 33k or 38k or smtn i don remember ), which honestly felt reasonable considering it was being imported from the US.

Timeline was actually interesting to track lol. It shipped from the US supplier warehouse, went through international transit, Delhi customs, then moved across India through Delhivery. There were a few moments where tracking looked confusing and delayed, especially during hub transfers, but the live truck/location updates were weirdly addictive to watch 😭

Biggest thing I was worried about was customs surprise charges — but I didn’t get hit with random extra payment requests after checkout. Packaging also arrived fine, no damage to the robot itself.

One thing Desertcart could improve though is communication during delays. Tracking updates sometimes look scary if you’ve never imported something before. Mine had a couple routing updates that made it seem like the package was going backwards across India for a bit.

But overall:

Product was genuine

Delivery actually happened

Import process was handled properly

No scammy feeling

Tracking was detailed

Customer support replies were decent when contacted

Would I use it again for niche tech imports? Probably yes, especially for stuff that’s impossible to find officially in India or incredibly expensive.

If anyone else here has imported weird gadgets/robots through Desertcart, I’m curious how your experience was.

u/NothingPhone_2 — 14 days ago