r/Infomaniak

Please make a photos app!!

As you may already know, Infomaniak offers a variety of services to their customers such as kMail, for a complete mail experience, kDrive, for a « Google Drive » like experience in the way you can upload and download your files to the kDrive website, or even download the app on Android/iOS/Windows etc..

I use mykSuite very often, if not everyday, but I’m missing a very important feature I see other Cloud service providers offer : a Photos application!

Take for example the Google Photos app, this app is very complete and synchronizes in the background, has a nice UI/UX and has à face recognition AI built-in! It is very pleasant to have your photos and videos all synched to one cloud service provider and have a nice interface to easily search, sort, modify your photos and videos.

Now what I’m asking you is if you would be interested, like I am, in such an application being added to the kSuite Infomaniak already offers, to make it more convenient, easy and more importantly a smoother experience for their clients.

Such an application would definitely be a plus to their already amazing offers! It could be called « kPhotos »?!

reddit.com
u/Few_Slide_9110 — 3 days ago

First experience with Infomaniak Events has been extremely disappointing

This is my first time using Infomaniak Events, and unfortunately, the experience has been extremely disappointing.

This is the event:
https://infomaniak.events/es-ch/humor-y-comedia/chorar-de-rir/cd59ee53-ce47-4ac2-b83a-1ffca05ad417/events/396245

We are currently facing several serious issues:

  • We cannot edit the ticket prices.
  • We cannot edit the event description.
  • Every time we click the “Manage” button, the platform returns an error.
  • We cannot download the list of sold tickets.
  • Support has been practically nonexistent.
  • The platform has several usability problems and technical errors.

These are basic features that should work properly, especially for an active event with tickets already being sold.

Unless this is resolved by the end of the week, we will move this event, as well as all our future events, to another ticketing platform.

This has been a very poor first experience with Infomaniak.

Has anyone experienced the same issues or knows how to solve them? Can someone from Infomaniak please help?

u/Ok_Zookeepergame7464 — 3 days ago

⚠️ so i need to be in Eu 🇪🇺 to sign up for infomaniak email ? and need Eu phone number ? please help if someone can create me new account please dm ❗

u/Hoorny-Cat — 5 days ago

Don't bother switching to infomaniak for cloud . Its a big mistake

Let me give you a process of them straight up lying and not answering tickets , which they claim to answer within 24h

They advertise 300€ in credits for the public cloud, i signed up thinking i might switch from azure.

They ask for KYC , to download their weird kyc app and send pictures of ID/ you holding id, get verifed and boom , instantly after that it says public cloud offer is no longer available and has expired. And all gpu instances quota locked as well, never even tried any server or anything. Not only is this false advertising they also only display "expired" AFTER you submited all the kyc and got approved. My ticket sits unanswered since 18.07. Stay away , stick with real cloud like aws/azure

reddit.com
u/Onedortzn — 4 days ago

Cal.com and other third-party integrations?

I tried my time to search for information without much of a clarity, so hopefully someone could enlighten me?

  1. Is it possible to integrate third-party scheduling solutions with the calendar? If not, how businesses that use Ksuite and rely on lead generation—or bookings in general—via a public scheduling interface, manage the calendar scheduling workflows? Cal.com is one example of a typical third-party solution being used for this type of a use case.
  2. Is it possible to manage Kdrive folders and files with workflow automation platforms such as n8n? I'm especially considering automated workflows to manage customer contracts with e-signatures, generating shared customer folders with standardized documents for customer onboarding, etc. API docs kind of hinted that it could be possible, but how is it in practice?
  3. IMAP triggers seem to work, or? Any experiences of working with them, for example in CRM workflows?

Depending on the business, there can be tons of these types of smaller and bigger email, calendar, and cloud files-related workflows with dependencies that repeat frequently. Without automation possibilities, the required manual labor compounds as missed opportunities, increased errors, and higher operative costs. That's why the lacking integrations alone can be a deal breaker, which can significantly decrease the total serviceable market.

A minor rant:

There already are many good enough European providers for the most core business tasks, but it's often really time consuming (and irritating) to research if they somehow would work together.

As most of the European alternatives seem to target business customers—who require integrations—why not cooperate, prioritize making easy connectors, list them transparently, and fill the documentation with actionable tutorials?

I just don't get the ignorance strategy, as it would tackle one key moat that the big tech has. Enterprises move slowly, but I bet the SMB and Mid-Market customer acquisition cost would decrease and deal velocity & conversions increase.

u/RoadblocksEverywhere — 6 days ago

'Service in maintenance' but nothing on status page

When I try to go to my email I get a 'Service in maintenance . . . ' page with a link to the status page to monitor. But the status page says everything is fine?

Anyone know if this is planned downtime poorly communicated? Or outage? Or problem with my account?

Edit: ok the status page is now showing an incident

Edit again: the postmortem is up https://infomaniakstatus.com/en/aDEammPKEo/ Seems pretty much a freak combination of electrical issues.

reddit.com
u/Objectively_bad_idea — 11 days ago

Possibly ordered the wrong product.

I'm in the process of degoogling and moving away from Microsoft.

I set up the free Infomaniak account but then purchased the kSuite Standard.

I seem to have landed myself an email that suggests that I'm an organisation?

What I really wanted/needed, was an email with a few aliases, and maybe 1TB of storage.

I would use the storage like my old OneDrive, for some documents.

Would someone advise me as to whether I need something additional, or even different, from Infomaniak?

Thanks in advance!

reddit.com
u/twoyellowhammers — 8 days ago

How to sync a folder on my Android to a folder in my Kdrive.

Hey everyone, so I'm trying to have a synced kdrive folder that i can change from both my phone and computer. So far i managed to sync the folder to my computer. Where I'm having an issue is syncing with a folder in my phone's storage. I can access the updated folder from the app. Thanks a lot

reddit.com
u/PoliticalFlorist — 9 days ago

E mail accounts for family and friends

Hi,

I originally purchased an email service from infomaniack and then later added KDrive.

My emails point to a domain, not hosted with infomaniak.

Now, some friends and family want me to provide them with an email address, after I showed them infomaniak.

Can I do this by setting up a new organisation so that they do not see my name and kdrive etc?

Thanks

reddit.com
u/Prize_Jaguar6472 — 10 days ago

Looking for testers for my kDrive integration on iOS

Hello,
I have added support for kDrive to my iOS, tvOS, and macOS app, « Cloud Media Streamer ».

The goal of the app is to allow users to stream videos and music directly from cloud storage without downloading them, including content stored in encrypted vaults (Cryptomator, rclone, …).

Because kDrive does not support standard OAuth 2.0 authentication, I added a way to import an access token into the app.

I would like to know whether the explanation is clear and well integrated into the user interface. I would also like to make sure it works correctly for users from different countries.

Thanks for your feedback!

Here is the link:
https://apps.apple.com/fr/app/cloud-media-streamer/id6753990131

u/arnault-dev — 9 days ago

Could maintenance work be scheduled outside business hours?

Hi Infomaniak team,

Would it be possible to schedule planned maintenance outside regular business hours?

Recent maintenance during the day has caused disruptions for us and our customers. Moving this work to nights or weekends would significantly reduce the impact on businesses relying on your services.

Are there any plans to reconsider the current maintenance windows?

reddit.com
u/datascaled — 11 days ago

Une extension navigateur qui garde vos requêtes IA chez Infomaniak (open source, non officiel)

Résumer, traduire ou expliquer n'importe quelle page tout en gardant le traitement chez Infomaniak.

Extension non officielle, non affiliée à Infomaniak. « Euria » est le nom de l'assistant IA d'Infomaniak. Cette extension reproduit son expérience sur n'importe quelle page web via votre propre accès à l'API Infomaniak AI Services.

Concrètement, sur n'importe quelle page (clic ou clic droit) :

  • Résumer la page ou une sélection
  • Extraire les points clés
  • Rechercher/expliquer un terme dans le contexte de la page
  • Traduire en plusieurs langues
  • + une question libre qui garde le contexte de la page

Extension Firefox et Brave/Chromium, open source (MIT) :
👉 https://github.com/jsiikme/sovereign-ai-panel

Infomaniak offre 1 million de tokens gratuits pour tester gratuitement l'API AI Services :
👉 https://www.infomaniak.com/fr/hebergement/ai-services

⚠️ Projet non officiel, non affilié à Infomaniak. Retours et idées bienvenus.

u/National_Tower_9588 — 13 days ago