r/Infomaniak

Bonjour tout le monde,

Fidèle utilisateur de Infomaniak depuis 2011, J'ai développé au fil du temps ma propre solution Pour suivre mes clients, faire des devis, proposer des rendez-vous sur mon calendrier... Vous l'aurez compris, je parle ici d'un CRM mais complètement interfacé avec les outils de la Ksuite.

L'année dernière, j'ai pris la décision de refondre le projet afin de proposer celui-ci à d'autres personnes. Je me demandais si c'est un produit qui pourrait intéresser différentes entreprises.

A votre avis, quelle est la manière la plus correcte d'en parler? Je veux dire par là, j'aime bien l'éthique et la manière d'être d'Infomaniak, Et j'aimerais en faire de même de mon côté.

J'ai fait en sorte de ne pas pister les utilisateurs, pas de revente de donnée, et une amélioration continue dans les fonctionnalités. J'ai déjà quelques utilisateurs qui sont dessus et qui me ramènent mois après moi des idées ou des suggestions.

Merci pour votre suivi et vos différents retours.

Hi,

No matter which power saving setting I disable to make it always run in background, no battery saving, never slumber etc.

I can't get the notifications to work. It doesn't sync for some reason. The moment I open the app all mail shows up and the last sync moment goes from "X time ago" to "Just now".

Am I missing something? I'm using a Samsung Galaxy S26 and I know my way around Android pretty much since the launch of the OS.

So I'm feeling this is a bug somehow.

I think I am officially never using it again. It's not just that it gets things wrong, it's that it so confidently asserts that what is wrong, is correct. Once it even chastised me for trying to correct it, insisting I was wrong when I pointed out its mistake. Worse, it regularly is wrong about Infomaniak's own products, giving just wrong instructions about what I can or can't do. An AI that admits ignorance is fine, but when it confidently asserts false things, it is worse than not using it at all, because you need to spend extra time either following bad information, or verifying that it is wrong.

And it is wrong A LOT

I've been using the infomaniak mail app on Mac and there's this annoying thing that's driving me crazy. Every single time i close the app and reopen it, the window goes back to some tiny default size and all the column widths reset to super narrow. 

like i have a 24" screen and the mail window opens in this little box that's maybe 1/4 of the screen, and the subject column is so narrow i can barely read anything. i resize everything, drag the columns to where they make sense, close the app... and next time i open it, boom, back to square one.

is this a known bug? Am i missing some obvious setting somewhere? I've looked through preferences but didn't find anything about saving window state or column layout.

Using whatever the latest version is, on macOS. the webmail is fine but i prefer the desktop app for notifications. this is kinda the one thing keeping me from fully switching to it.

cheers

Hi

Infomaniak looks an interesting service (after you understand how their offers works, and if you accept the complexity of the management using their webUI). So I am very close to use it but...

I need my own email custom domain. And this is not in my kSuite, only in kSuite pro. I also need webDav, which is only in kSuite pro (business edition).

And it's bugging me (not sure exactly why). I guess I don't want the hassle of managing a pro version (if any). Maybe I am afraid that the offer will not suit my needs at some point, as it is designed for business owners.

Any thoughts about that?

small note: only 5 aliases per email domain? That looks arbitrary on the low range. Enough for me, but wondering why that restriction.

I'm new to Infomaniak Mail. I've been using K9-Mail for years. Would that be recommended or should I install the native app from Infomaniak?

Hello,

I'm looking into buying the kdrive offer and I was wondering if Infomaniak do coupons or is there a period in the year where they do discounts?

I am a Fastmail user right now and mostly happy with it. The thing that made me start investigating Infomaniak is the fact Fastmail runs on US servers, and that just bugs me. So I wanted to see if there were compelling European options. I would prefer an EU service, but Switzerland is still independent of US law, so that’s a good start.

I was pleased then to see that this is really a very comprehensive service. In some respects, it blows Fastmail out of the water. Huge value for money (1tb of storage for 22 euro a year is great value just on its own). A productivity suite, cloud drive, a video chat service, and if want it, I guess an AI service too (though not a very good one in my experience so far). It also has a very effective migration tool by connecting directly to Fastmail, and just downloading everything via IMAP. Worked perfectly.

Especially notable, it’s the ONLY service I’ve seen that lets you bring your own domain on the free tier. Every other service makes you pay for that. Plus 20gb mail storage? For FREE!?…phenomenal.

There are a few things that Fastmail still wins on though, and some of them are a real sticking point.

Fastmail has

• Better organised settings - I figured it out, but damn Infomaniak has a confusing array of settings pages
• Passkeys: I’m surprised Infomaniak doesn’t support this yet. However since Fastmail still lets you fall back to password, this is more a convenience than it is a real security gain. At least it has TOTP, which is a minimum, but it’ll do.
• Site hosting: Infomaniak does have this of course, but for an extra cost. I only keep a simple index.html page, which I’d like to keep, but really don’t feel like paying for whole hosting plan for a single html page. I could use another host though.
• Nameserver configuration: Again Infomaniak does have this, again, extra charge (not much, 1.20 a month, I’d live), or I can just set up all the DNS records at my registrar.
• This feels almost petty, but it’s a little hill I will stand on. The keyboard shortcut for archiving mail is weirdly complex for an action I probably do more than any other single action. Why is this any more than one single keystroke?
• Auto-cleaning folders. You can set folders in Fastmail to auto-delete messages older than X days. I use this on several folders with relatively constant streams of email that I don’t need to keep long term. This is very useful, and I would really miss it.
• Translation that works - I can’t fully credit Fastmail with this, but the plugin I use (Kagi translate) injects a translation button into the FM UI. Infomaniak offers translation, but only for certain languages, and they don’t do the one I need the most (Dutch). Maybe I can convince the Kagi folk to update their plugin to work in Infomaniak.
• This is a bigger one, because I really value this. Fastmail lets me enable notifications only for VIP contacts. This is a big one…and it might be why I stay with Fastmail. I will never enable notifications for ALL email, but I don’t want to turn it off entirely.

This last one is really the key. I probably could live and adapt for all the rest, but the controlled notifications are critical. Now, Apple Mail app does let me do this still, so I could close that gap, but only by exclusively going to the native Mail app (I can also remap the Archive key). I just…don’t prefer the Apple Mail app. It’s fine, but it feels a bit like a step down.

Still, that’s where I am at. Infomaniak really does offer a lot, above and beyond Fastmail in some ways, for a lot cheaper, and I’d be off USA hosting. It’s just not perfect (and maybe that’s unreasonable to expect, sure). We’ll see. I am forwarding all my email right now, they have a GREAT free tier, so I can let it stew for a bit and see how I feel. I am switching to Apple Mail for a bit, and see how I feel about that. Maybe I’ll make the switch, maybe not.

I don't know if I'm just being dumb - but I've got kDrive setup and started just fine, but when I open I get the "No folder to synchronise, you can add one form the kDrive settings" notice, but in the app preferences there is no options regarding sync at all?

Its the latest appimage from the website, so don't think theres something additional I need to configure?

Stamattina il mio account Infomaniak è stato improvvisamente bloccato. Pensando a un problema di sicurezza ho provato a resettare la password, ma la piattaforma mi segnala che il profilo è disattivato. La situazione è stressante, sono un cliente pagante, uso questa email per lavorare, ho tutte le comunicazioni importanti bloccate e l'intero archivio dei miei file personali, e di lavoro, sul loro Drive è diventato inaccessibile. Non ho violato alcuna linea guida e trovo paradossale che un servizio a pagamento venga sospeso senza preavviso né spiegazioni. Per peggiorare le cose, il supporto sul sito è dispersivo, non esiste una live chat per chi è stato bannato e non c'è un numero di telefono per l'assistenza in Italia. Chiedo una mano su come potrei risolvere la situazione senza perdere i miei file.

I have yet to have Euria translate option work. It either gives me an error, or it gives me "Nothing to translate in this email.", despite the entire email being in a foreign language.

Nothing to translate? THE ENTIRE THING please and thank you. I don't understand under what circumstances I should expect it to do something.

hi guys,

Do you know if there is a roadmap for the email service ? I’d like to know what is coming to decide if I have to switch to Proton or not. Thanks for your comment

i received an email today and I am probably not the only one, saying that emails can be now translated and summarize….

Despite ikmail update on iphone, I cannot find those functions.

Do I miss something ?

Estoy pensando en migrar de Gmail a ksuite. Soy usuario de España. En general me convence la propuesta de Infomaniak. Lo único que me preocupa es un par de cosas: la primera qué tipo de correo sería mejor utilizar en España, ikmail, ik.me o etik. No sé si aquí alguna de estas direcciones podría dar problemas de identificación o cual es mejor para informar a la gente. La segunda duda es si los correos podrían ser identificados como spam en el correo receptor. ¿Qué experiencia tenéis en este sentido?

A new feature in Euria, our AI assistant! When our assistant runs a search on the internet, the results now appear directly at the top of the reply, with the following information for each source:

• The site's favicon
• The page title
• The associated link
• A clearer, more structured layout

The goal: making it easy to see where the information comes from, without having to dig around or ask for clarification.