Should I Reach Out to Corporate?
Hey fellow K5 owners! So, I have a question regarding these images of my blown tire. When I purchased my K5 at the beginning of last year (2025 GT Line) my Kia dealership and salesman never mentioned a “Tire and Road Hazard” insurance, but said that with my GAP insurance that I purchased it would cover my car “bumper to bumper” for 100,000 miles or 10 years whichever comes first (pretty standard from my understanding) Well, onto the pictures:
I was driving (obviously, maybe not obviously) on a pure, freshly tarred highway, I mean the highway was still being tarred on the opposite side of the road fresh, and then, all of a sudden, BOOM, I hear this loud pop and pull off, only to see that my tire had popped on the bottom (first picture) and the top (second picture) which all led up to me calling Kia, getting a rude operator, calling the next morning, only to be told there was no coverage for the tire, that I would have to pay $200-$300 for ONE TIRE. I then called my local shop who put in a new tire (cheaper tire) for $103 total. My issue, that’s been plaguing me since this happened, shouldn’t the tires be covered if my car is under 10,000 miles? Especially when the car people I know personally have said that the tire itself was faulty? It makes me kind of want to reach out to corporate (if there is one and not even to sound like a Karen) but to just like, be reassured I’m not wrong in my understanding as those at my dealership were just, downright rude.
TL;DR: My tire blew with less than 10,000 miles on it, no wear or tear on it beforehand, called the dealership that claimed there’s no coverage for it, even though it was never mentioned; should I call to have this issue investigated? Or just ultimately leave it be?