r/KitDDcom

i’m willing to spend the money, but with delays/demand i’m concerned that it won’t make a difference vs going with standard shipping. (standard 15-25 days/premium 10-15 to the us)

Hello everyone,

We’d like to inform all KitDDM customers about an important update regarding our order processing.
Due to the current order backlog and a temporary slowdown in production, we have decided to temporarily pause accepting new orders.

This will allow our team to prioritize existing orders, reduce the backlog as quickly as possible, and resume normal operations before reopening new orders.

📅 Order Suspension
Tentatively from July 3rd to July 8th.
Please note that these dates are subject to change depending on the situation. If there are any updates, we will notify everyone as soon as possible.

📦 Current Orders
All existing orders will continue to be processed as normal.
Our team will continue working on all pending orders during this period.
QC photos and tracking numbers will be sent as orders are completed.
Orders affected by out-of-stock items will continue to be processed, and replacement orders will be created and shipped as usual.

This temporary pause is necessary to improve processing efficiency and ensure we continue providing stable, high-quality service.

📩 Contact Information
If your issue is urgent, you may contact us via Reddit DM. Please include only:
Your order number
A brief description of your issue

For all non-urgent inquiries, please contact us via email or one of our WhatsApp numbers, as these remain the fastest and most efficient support channels.

Thank you for your continued patience, understanding, and support.

— KitDDM Team

Hello everyone,

We’re happy to announce that operations are now gradually returning to normal.
Starting July 2nd, our factory has begun gradually resuming production and processing all orders that have not yet been shipped.

📦 Order Updates
All pending orders are now being processed in priority order.
Orders affected by out-of-stock items can begin receiving replacements starting tomorrow.
QC photos and tracking numbers will continue to be sent as orders are completed.

We sincerely appreciate your patience during this exceptionally busy period. This temporary slowdown allowed us to reduce the backlog while maintaining the quality and service that KitDDM is committed to providing.

📩 Need Assistance?
If your request is urgent, you may send us a Reddit DM.
To help us respond faster, please include only:
Your order number
A short description of your issue

For all non-urgent inquiries, please contact us via email or one of our WhatsApp numbers, as these remain the fastest and most efficient support channels.

Thank you again for your patience, trust, and continued support.
— KitDDM Team

Hi everyone,

If you are a KitDDM customer currently experiencing an issue, please send me a DM with only the following information:

Order number:
Issue encountered in a few words:

Please keep the message short and avoid sending extra details unless requested. I will try to escalate the issue and help get it looked into.

Thank you.

Hey all,

I have ordered 3 jerseys on 12/06 and have not heard anything back about it.

I tried reaching out to the email without success.

Has anyone ordered after this date and received a tracking number or something?

Should I be worried?

Is the difference between the player and fan versions only the cut of the clothes? Like the player version is athletic and tight fitting for doing sports and the fan version is more relaxed? Or is it also a quality or fabric difference?

Hello everyone,

We’d like to inform all KitDDM customers about a temporary update regarding our ordering process.
Due to the massive increase in orders during the FIFA World Cup, our team is currently dealing with a significant backlog. To ensure that every existing order is processed correctly and shipped as quickly as possible, we have decided to temporarily stop accepting new orders.

📅 Order Suspension
June 25th – June 30th
During this period, no new orders will be accepted.

📦 Orders
All existing orders remain active and are being processed normally.
QC photos and tracking numbers will be sent within approximately 5–12 days.
This temporary pause will allow us to reduce delays and maintain the service quality our customers expect.

📧 Contact Information
Due to our WhatsApp account being banned, please contact us by email for any questions or order support. We will reply as soon as possible.
We sincerely appreciate your patience, understanding, and continued support.

Thank you for choosing KitDDM.
— KitDDM Team

Tired of chasing these people down to get an update, disputing the order via my credit card and requesting they cancel the order.

I ordered a week before the World Cup started and at this rate wont be getting anything until its over.

Just a heads up for others who are waiting or looking to order. Kitddm is clearly having major issues, so my suggestion is to find somewhere else. I ordered from them in early May and got my jersey in 2 weeks, so clearly they did not prepare for the World Cup properly.