r/LastPassOfficial

LastPass is not signing me out of all browsers after time limit

I use lastpass and have multiple chrome profiles and firefox sessions and tend to leave dozens of tabs open overnight. On all browsers I set the "Lot out when all browsers are closed" and "Log out after this many minutes of inactivity (to 333 minutes (5.5 hours))".

When I come in to the office in my morning a random number of browsers are still signed into LastPass.

I suspect some of my tabs are showing pages with some sort of activity that tricks LastPass into thinking I am "still there".

Anyone else experiencing this / solved this issue? I intend to not which pages are open on the stuck browsers.

Even so, this seems to me to be a fairly serious security flaw in LastPass.

reddit.com
u/BACnetEd — 4 days ago

Last pass extension has stopped working on chrome

Not sure what to do. The icon just stays black. I click on it and nothing happens, doesn't lead me to where I normally sign in. I tried Uninstalling and reinstalling the extension with no luck. This started last week after a chrome update. If it eventually starts working, it will take up to 10 min, then a signing window might pop up, then works normally after that. Only issue this is for work and can't just wait forever everytime the extension decides not to load. What can be done to fix this?

u/charzilla139 — 10 days ago
▲ 24 r/LastPassOfficial+1 crossposts

On Android my Lastpass quick setting tile has disappeared

My android Lastpass quick setting tile is just gone. And it is no longer one of the options I can add when I go to edit my quick settings. I guess I'm gonna have to resort to an annoying persistent notification. Does anyone know how to get the quick setting tile back?

reddit.com
u/Fruitblood23 — 11 days ago

Reset Password Flow is Broken

I am trying to reset my master password as it was not working this morning. I go through the process of putting in my email address, getting the verification code in a text message, then putting it into the verification box on LastPass. However, when it takes me in to create a new password, it immediately logs me back out, then I am back at the beginning of the process.

reddit.com
u/Low_Leading3830 — 9 days ago

What’s the difference between an AI governance policy and AI governance controls?

First, let’s get definitions out of the way. An AI governance policy defines the rules, while AI governance controls enforce them (with clear evidence for it).

A policy tells employees which AI tools are approved, how to handle data, and what's prohibited.

But a policy alone doesn't tell an auditor:

  • Which tool was accessed and by whom
  • The date of access
  • Which credentials were used
  • The type of authentication (SSO versus username/password)

Consider two common failure modes:

  1. When an employee logs in to an AI tool with a personal Gmail on a corporate device, attribution is unclear.
  2. When three employees share access to an AI writing platform, you can't tell an auditor who accessed what, when, or how.

Together, these scenarios show why discovery and authentication are the controls you must prioritize.

Which compliance frameworks will ask for AI governance evidence?

If your employees use AI tools to process PII, corporate, or regulated data, auditors will look for:

  • SOC 2: Logical access controls & user accountability
  • HIPAA: Authentication, access control, audit controls
  • GDPR: Records of tools processing personal data
  • ISO 27001: Asset inventory, monitoring & access controls
  • NIST AI RMF: AI inventory, governance, and risk management
  • EU AI Act: Logging, monitoring, and risk-based oversight
  • ISO/IEC 42001: AI management system controls

The common thread: Access governance (inventory, authentication, monitoring, and audit evidence).

u/OfficialLastPass — 9 days ago

What happened to LastPass (repost because words hurt feelings and now words that are not swear words are swear words)

What happened? Everything is broken, there is instances where it suggest the login name in the search bar, passwords are not logged despite the website/service being one of the most used webpages known to people. What am I paying for? At this point I can count the times this works on one hand and the times it doesn't is infinite it feels like!

Not to say, it tries to override passwords when you log onto services with an entirely different name and website? Am I better off just rolling out pen and paper again?

This is one of the fastes "systematic decline in quality of online platforms over time driven by your greed" services I have seen together with netflix and such. Fix yourself you vibe coding corporation.

reddit.com
u/MillyQ3 — 10 days ago

Haven't logged in on my sub for a while - forgotten MasterPassword & any kind of Account Recovery

Hey! I realized I was still paying for a subscription, but I havent used the service for quite some time.

Since I've last logged in I've changed phone (trusted LastPass device and authenticator) and I have no recollection of master password - nor any recovery code.

In practice I'm completely locked out from my own account.

I just got an email regarding a new payment for an annual subscription is upcomming, and I would REALLY like to cancel that subscription (and delete the account to be honest).

I tried registering the form for account recovery; but they wanted my last used public IP (which is a hillarous request, IMO - who knows what IP I last logged into xD).
I was also asked for the first time I signed up, which I can't recall either - years ago (this one is on me - I get that). I'd figure I'd check the annual payments on my account, but I can only find 2 years back (even though I know I had a subscription 5 years ago).

Dear mods; How do I proceed in cancelling the subscription, and hopefully eventually delete my whole account?

reddit.com
u/Steinfin — 12 days ago
▲ 5 r/LastPassOfficial+1 crossposts

Password reset problems

Hello everyone,

My son got logged out of his account but we can't remember the password.

My email and phone number are connected to his account as he's 7 years old.

Every time that I try to reset the password and use my email or phone number, I don't get a code.

Even other email and texts not concerning about the reset, is received.

Helpdesk just sends me back to explanations online and closes of the chat, while all the things said online don't work.

Can somebody help me out?

reddit.com
u/nerothic — 14 days ago