r/Lastpass

Hey Folks,

My company is currently in the process of moving everyone away from the Edge/Chrome password manager to using LastPass exclusively.

(LastPass is a third party password manager)

I've configured an Intune policy which has disabled the password manager from saving any new passwords.

However any passwords which existed before the policy was enrolled are still active.

Is there any way I can either:

A: Prevent any existing password entries from being suggested

B: Delete the passwords that are already saved remotely across 250+ users

Thank you!

I have had LastPass for a long time, but decided to switch to a new platform because I wanted extra layers of security in case of breaches.

I paid for LastPass for the year about 1 month ago. I also already paid for the year on the new platform and switched over, but I still have LastPass as a backup for now to make sure everything transferred smoothly.

Once I feel comfortable that everything moved over correctly and there are no glitches, should I delete LastPass completely, or would you keep it sitting on the back burner?

I think leaving it active may be counterproductive from a security standpoint. When I exported the file, some of the notes did not transfer correctly, but they looked okay in the new platform after import.

Also, does LastPass usually refund annual plans if you cancel this soon after renewal, or should I expect to just eat the cost and move on?

Is there anything specific I should check or verify before closing out LastPass completely?

I used Last Pass a lot a couple of years ago but it seems that my account now got auto deleted a month ago. I didn't even know that was a thing.

Does somebody know what to do in a case like that? Because to contact customer support, you need to provide a valid account email address. Well... the account got deleted. If I'm unlucky, the data is truly gone. Which is insane. Because I never knew that this was even a thing.

But even if they keep the data for a while after truly wiping it, how to even get in contact???

I received an email titled “Threat intel from the front lines — live, July 15” from <replies@m.lastpass.com>. It looks like a cool webinar, but the email address domain <m.lastpass.com> gave me pause.

One app/password often needs to be shared with multiple departments. Since a credential can only live in one shared folder, I’m thinking of creating one shared folder per application and assigning multiple groups to it.

Is that how you guys do it?

Any gotchas or things you’d do differently if you were starting over? I’m trying to avoid creating a mess.

I am unable to log in to LastPass because I am not receiving the verification email. It has always worked fine in the past. It is not in my junk mail, I have sent a ticket in but I desperately need access. I found aphone number online but all it does is say to go to the website. Does anyone have a legit phone number or any tips on how I can get help?

Yes my password is correct, I've had this account many years so I copy and paste it.

Please provide a link to contact a human. Also I did notice you managed to auto-renew my paid account.