My A1 suffered a critical motherboard failure (melting/burning smell). After weeks of stalling, support made me return it. It arrived at their German warehouse on May 8th. Today they broke their own 7-business-day SLA only to tell me: "We don't have any new printers in stock, wait until next week". Stuck without a machine for over a month for a fault that is 100% theirs.

Hi everyone,

I'm posting this here because I am absolutely furious and I need to warn the community about how Bambu Lab is handling serious RMAs.

Here is the timeline of this logistical disaster:

The Incident: My A1 experienced a critical hardware failure. The motherboard components melted with a strong chemical burning smell. A literal fire hazard.

The Warranty "Favor": Support admitted the fault. They initially offered me a new motherboard and 2 spools of PLA if I repaired this dangerous machine myself. I requested a safe, full replacement unit. They treated this as a "special favor" and retracted the offer for the 2 PLA spools.

The Return: I shipped the defective unit back. According to tracking, it was delivered to their German warehouse on Friday, May 8th.

The Ghosting & Broken SLA: Bambu’s policy states inspections take up to 7 business days. Today, May 20th, the deadline expired. When I pushed for updates, they escaleted the ticket to a "specialist team" and dropped a bomb: they don't even have replacement units available in the warehouse right now.

They literally made me ship my printer back knowing they couldn't replace it immediately, forcing me into indefinite downtime (it has already been over a month total).

I have just sent them a final notice: if I don't get a valid tracking number or a full refund within 24 hours, I am initiating a formal chargeback with my bank and filing a report to the European safety authorities (RAPEX).

Is it normal for a company of this size to accept returns without having replacement stock ready? Has anyone else been lied to like this?

>This is the greatest trump mobile problem of All Time

Just curious. I love Louis drama and I was looking forward to this arc

A couple of years ago I bought some movies in HD on Google Play Movies. Now that it's gone, for no reason at all, the movies were moved over to YouTube. So far so good. However, don't believe to he able watching any movie you bought in just an acceptable quality, because someone over there thought it was a good idea to cap it at 480p.

This is a fair warning. Do not buy any movie on YouTube. It's a waste of your money, because you will never get it in HD or 4k, even if it's advertised as such.

In my opinion, this is fraud and deception and should be punished harshly. Don't give them your money as you won't get what you paid for.

Do with this post whatever you think is the right thing to do. Share it with people you know, upvote it for the subject to gain more attention. Or don't. It's your decision and I won't persuade anyone.