Don't Bottom Out Your Lucid Air
As I write this, my Air has been at Lucid Service for a few days short of one month as I not-so-patiently wait for them to finally replace the rear drive unit and half-shaft after a scary drive system failure minutes after exiting the freeway. But, that's just to give you a sense of perspective for the following...
A couple of days ago, the Lucid Service Advisor called me and asked if I had seen his email and texts re "my car". I explained that the last communication from him had been almost 2 weeks ago. He then proceeded to tell me that he had sent me pictures of the car because "the tech had determined that the car had bottomed out" and that it caused a coolant leak that then resulted in the drive unit failing. I responded that I had never bottomed out the car.
He then said, "I want to suggest that you talk to your insurance company because the repair will cost $35,000 !!!" After picking myself up off the floor, he asked, "am I talking to 'Richard'?" I said, no this is ____. He then said he was "Sorry", and that he had gotten me mixed up with another customer. Unbelievable!!!
Moral of the story.... be careful not to bottom out your Air and avoid dealing with Lucid Service whenever possible.