Do people actually want more choices, or does it just make buying harder?
I was looking at a website yesterday and there were so many options for the same product that I ended up doing nothing.
Different plans.
Different features.
Different add-ons.
By the time I reached the pricing section, I was not comparing anymore. I was just trying to figure out which one I was supposed to choose.
I have noticed this with marketing too. Sometimes a simple offer catches my attention faster than a page explaining everything.
When you're looking at a product, do more options help you decide, or do they make you leave?