r/MerrillEdge

401K INQUIRY

I called Merrill Lynch middle of this day and followed the voice prompt. I've waited too long. I was on hold for more than 30 minutes.

At the moment as I am doing this post, I am still on hold for half an hour.

Does anybody knows how I can I get through to customer service?

Thank You

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u/Vegetable-Win-4475 — 7 days ago

New interface: thoughts?

Just got an interface (desktop website) up for my holdings and activity pages over the weekend.

Activity page is fine, more modern and airy.

But the Holdings page is another story: they have taken airy to a stratospheric level… there is so much white space I need to scroll for 10 minutes to see all my holdings. A bit ridiculous IMO.

What are your thoughts?

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u/Deep_Preference3186 — 12 days ago

Opening New Account

Can someone share their new account opening experience in 2026?

How quickly were you able to open and fund it? Was it seamless or did you get heartburn?

Day 01: Submitted an application to open a regular brokerage account.

Day 03: Still waiting - on hold for 30 min just to talk to the account activation team. Finally, spoke to someone and they mentioned since I have a credit freeze, it's being sent to another team and then after about 10 min the team approved.

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u/tampaite — 11 days ago