r/MerrillEdge

Not even considering the amount of times they’ve blocked standard cash secured options with little to no risk. Today I logged on the platform app and hold and behold my whole portfolio was out of whack. It’s showing old prices from Friday on all the stocks and not updating their current values. App is up to date everything was refreshed, force closed and still showing the wrong information. This costs people money and should be investigated. I’m going to be filing another SEC complain. It’s already 1 hour into the trading day there is literally no excuse for this.

Additionally it takes 45 mins and up to talk to a trading specialist. Saying commands as simple as “trading specialist” to get to them also doesn’t work anymore. It honestly feels they are trying to get people to leave the platform. Now with the platinum rewards tier requirement of BofA going up to $1,000,000 there’s even less reason to stay in BofA or Merrill Lynch.

Anyone else have similar problems?

Update as of 7/6/26 1 EST: The issue persists. I spoke with a trading specialist, and it appears to be an app-specific problem that they are aware of. Unfortunately, I am unable to buy or close many options on the app, making it completely unusable. I can’t help but wonder how much money this is costing their clients today.

Does anybody else think Merrill Lynch’s brokerage platform is garbage? Daily price change for holdings showing 0, can’t buy in dollars only whole shares, uninvested cash earning nothing!

I started questioning if the services the advisor provides justifies their fees. Then it recently came to my attention that i was placed in a select portfolio guided investing with advisor and was sold the idea that i was only paying .70% advisory fees only to find out I'm also paying .45% for the actively managed portfolio on top of that. Advisor said the .45% is for the mutual fund managers who actively trade and try to beat the market on the clients behalf.

When I questioned it, I was then told I can switch from a select portfolio which is a hybrid of mutual funds and etfs-to just etfs with the portfolio management fees dropping from .45% to .05% and would keep the same investment strategy tracking the total market.

I agreed, but was not made aware this would cause a significant taxable event. I was under the impression since I was not making a withdrawal and the money was staying within merril that it would not trigger realizing short/long term gains/loses. Now I'm worried what my taxes owed are going to be.

I had a large (for me) wire come in from the sale of a house, either yesterday or the day before, and I hadn’t gotten around to doing anything with it because we’re moving and packing and unpacking and all that fun stuff that goes with it.

But an advisor at Merrill Edge called me had noticed it was sitting in cash and told me if we could get it invested in a money fund today we could earn interest over the long weekend and then he helped me pick a fund and do the trade settling today. It was nice to have that personal attention.

Of course I could’ve done this all myself. I kind of forgot about it with everything else going on, and hadn’t booted up my laptop or used the app or I normally would’ve done this myself.

Haven’t received my dividends so I called Merrill and was told the delay is because of DTCC’s late payment. How credible is that?

Last week I sold an ETF Monday morning, and bought TTTXX with the unsettled funds same day, so the TTTXX trade settled same day and the ETF sell didn't settle until Tuesday.

Now I'm seeing a huge margin interest charge in my balances corresponding to one day of interest. Is this supposed to happen? I thought you were able to trade with unsettled funds without incurring interest?

I’ve had a Merrill Edge account for years. During COVID I opened accounts at Schwab and shortly after at Robinhood because of the hype, spare time, free trades, and FOMO. I figured I’d trade more actively and take advantage of the fancier platforms. Five years later, my Merrill Edge account has actually performed noticeably better than the other two. I’ve always heard the saying “good investing is boring investing,” but I’m starting to think Merrill Edge being outdated and clunky might actually be a feature and not a bug working on their clients' benrfit,. at least on mine.

At this point, I’m probably just going to hand it over to an advisor (leaning toward Schwab) and step back from managing it myself.

Who thought it was a good idea to remove the symbol/ticker from the holdings export file? What once was SOXL, for example, is now " SOXL DIREXION DALY SMCNDUCT BULL 3X ETF" Symbol THE key identifier, used to link to outside data.! But someone in that design session said "hold my beer!" and proceeded to add TEXT to the price column. Seriously. I downloaded my holdings, and in the price column, instead of $40, it says "$40.00 06/25/2026". What person thought THAT was a good idea? I have been slowly moving a $500k portfolio to Fidelity and this was the nail in the coffin. buh-bye Merrill Sludge.

Anyone has tried to open both joint and individual accounts around same time? will both accounts be qualified for the bonus? If so, can the first owner of the joint account be the same as the owner of the individual account?

So, I hate that ME doesn’t allow fractional shares, but I also like to make sure my money isn’t tied up in only one brokerage. How does SCHB compare to VTI? Expense ratios look about the same. Any downside to DCA’ing money in to this fund if I don’t want to wait until I can afford $300+ shares of VTI?