r/NetBackup

Hello,

I am facing an issue after installing Veritas NetBackup on a Linux Master Server.
The installation appears to complete successfully, and all NetBackup services are running correctly according to bpps -x (nbemm, nbjm, nbwebsvc, PostgreSQL NBDB, etc.).

However, when accessing the Web UI (https://<hostname>:1556/webui), I receive the following error message:

>

At first, some commands such as bpps, nbusers, nbacctl, and nbwebui were not found because of PATH issues and what seemed to be an incomplete installation.
After performing a complete reinstall using install_bp, the services are now running correctly, but the RBAC / Web UI authorization issue still remains.

I would like to know:

• How should the initial Web UI setup / first login be performed correctly on NetBackup 11?
• Is it necessary to manually create an RBAC administrator user?
• Is there a specific procedure to initialize Web UI permissions after installation?

Any help or guidance would be appreciated.

Hi guys,

I am testing MySQL backup with NetBackup.

I installed NetBackup client on my server (Ubuntu 24.04), enable netbackup required firewall. I also created a Database User with all required rights privileges.

The WebUI user is part of Administrator and Default MySQL Administrator.

I create a Protection Plan for MySQL.

But something very strange happen.

1 - I can add my instance to the protection but I can't add like a single database to the protection

2 - when I run the backup for the instance I get that error and the backup fails.

May 19, 2026 4:28:15 PM - Error bpbrm (pid=1106827) from client : ERR - Parser failed to issue command for MySQL

May 19, 2026 4:28:15 PM - Error bpbrm (pid=1106827) from client : ERR - MySQL library path is not present

May 19, 2026 4:28:15 PM - Error bpbrm (pid=1106827) from client : ERR - Backup Failed

May 19, 2026 4:28:15 PM - Error bpbrm (pid=1106827) from client : ERR - bphdb exit status = 6: the backup failed to back up the requested files

May 19, 2026 4:28:15 PM - Info bphdb (pid=33006) done. status: 6: the backup failed to back up the requested files

May 19, 2026 4:28:15 PM - Error nbpem (pid=3547) backup of client exited with status 6 (the backup failed to back up the requested files