The most underrated thing about our setup isn’t that AI can open a ticket.
It’s that we can facilitate diagnosis and execution on almost any type of ticket, without replacing the models we already trust, and without running our MSP brain on someone else’s AI agent cloud.
A lot of tools try to win by shipping their own closed agent. Cool demo. Then you live inside their world, on their subscription, under their constraints.
That’s not what we wanted.
We wanted something that fills the gaps in the agents we already use (Claude Fable 5, GPT 5.6 Sol, Grok 4.5) so those models can operate cleanly across the ConnectWise stack, not just chat about it.
And just as important: it operates using our own subscriptions. No black-box “AI agent” running someone else’s cloud as the real product.
No forced dependency on a vendor-hosted brain for day-to-day ops.
We still have a few spots left in our private beta.
• Apply at pulsatrix.ca (pulsatrix.ca)
• Or wait for the public beta coming soon
#Connectwise #IA #Fable5 #MSP #Grok45 #GPT56Sol #GPT #MSSP #Workflow #Pulsatrix #Automation