u/jencryzthers

"AI is going to save us SO much time"

"AI is going to save us SO much time"

"AI is going to save us SO much time"

Nobody tells you that automation comes with a second full-time job: maintaining the automation. Now you've got your actual role AND you're the unofficial AI whisperer keeping the thing alive 😅

Who's maintaining this? Also you. Who's still doing your original job? Also you.

Tag whoever became the "AI guy" at work by accident 👇

#Claude #ChatGPT #Automation #IT #TechHumor #AIReality #MSP #TechSupport #Relatable #WorkLife #DeveloperLife #Comedy #Funny #TechTok #Shorts

youtube.com
u/jencryzthers — 3 days ago

When you "vibecode" in production and forget to test anything 🔥🧯

When you "vibecode" in production and forget to test anything 🔥🧯

This is what happens when Claude/ChatGPT writes it, you deploy it, and you just... trust the process. No backups. No code review. No survivors.

MSPs and IT support, this is us every single day 💀

Tag a dev who ships straight to prod without testing 👇

#vibecoding #Claude #ChatGPT #MSP #TechSupport #ITHumor #Comedy #Funny #Memes #DeveloperLife #CodingMemes #TechTok #SysAdmin #Fire #WorkFromHell

youtube.com
u/jencryzthers — 3 days ago
▲ 0 r/Pulsatrix+1 crossposts

The most underrated thing about our setup isn’t that AI can open a ticket.

It’s that we can facilitate diagnosis and execution on almost any type of ticket, without replacing the models we already trust, and without running our MSP brain on someone else’s AI agent cloud.

A lot of tools try to win by shipping their own closed agent. Cool demo. Then you live inside their world, on their subscription, under their constraints.

That’s not what we wanted.

We wanted something that fills the gaps in the agents we already use (Claude Fable 5, GPT 5.6 Sol, Grok 4.5) so those models can operate cleanly across the ConnectWise stack, not just chat about it.

And just as important: it operates using our own subscriptions. No black-box “AI agent” running someone else’s cloud as the real product.
No forced dependency on a vendor-hosted brain for day-to-day ops.

We still have a few spots left in our private beta.

• Apply at pulsatrix.ca (pulsatrix.ca)
• Or wait for the public beta coming soon

#Connectwise #IA #Fable5 #MSP #Grok45 #GPT56Sol #GPT #MSSP #Workflow #Pulsatrix #Automation

reddit.com
u/jencryzthers — 11 days ago

Dispatching #Connectwise #PSA tickets using #Claude with Pulsatrix #MCP #Gateway

Need help dispatching #Connectwise #PSA tickets? using #Claude with Pulsatrix #MCP #Gateway it is so fast, flexible and impressive!

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u/jencryzthers — 11 days ago

We’re not building a humainless MSP

Most “AI for MSPs” is just a chatbot wearing a hard hat.

We didn’t need another chat box inside someone else’s product.
We needed a real control plane between the AI we already use and ConnectWise.

That’s Pulsatrix.

It’s an MCP gateway, self-hosted, local-first, bring your own model.

#Claude, #GPT, #Grok, local #Qwen… your stack. Your keys. Your desk.

Plugins where it actually matters: #ConnectwisePSA, #ConnectwiseRMM, #ConnectwiseScreenConnect, #ConnectwiseSellCPQ, #Axcient, #SentinelOne. Not fifty shallow logo. Depth on the systems that run an MSP.

And no the goal is not “fully autonomous techs.”
Full autonomy is totally possible with Pulsatrix. It’s just not the point.

AI proposes.
Policy gates.
Humans keep the final call.

Time entry. Dispatch. Ticket resolution. Project noise. Docs. Deep analysis.
The busywork goes away. Ownership doesn’t.

We’re not building a humainless MSP.
We’re building the system that makes every person on the desk faster without giving the keys to a black box.

Private beta is live. Public beta soon. https://pulsatrix.ca

PSA Lite will be free if you just want to start read-only and upgrade later on.

#MSP #ConnectWise #MCP #AIAGENTS

u/jencryzthers — 28 days ago
▲ 2 r/Pulsatrix+1 crossposts

How we stopped drowning in migration Connectwise project admin (and finally ran several VMware → Proxmox jobs in parallel)

A few months ago we were in a familiar MSP spot: several VMware to Proxmox migrations at once.

Technically, the work is doable. The hard part is everything around it spinning up each project cleanly, keeping follow-ups alive, scheduling the next steps, and making sure nothing goes quiet while another client’s cutover is on fire.

That’s usually where time disappears. Not in the hypervisor. In the project management glue.

So I tried something different.

I used Claude Opus with Pulsatrix to help run the business side of those migrations: create the projects, keep the follow-up moving, and get the work scheduled. Not as a gimmick as a way to stay on top of multiple active tracks without living in spreadsheets and chat threads.

What changed for us:

• We could open and structure multiple migration projects without the usual setup drag

• Follow-ups didn’t depend on someone remembering to ping the right thread

• Scheduling became part of the flow instead of an afterthought

• Parallel projects felt managed, not juggled

The biggest win wasn’t “AI wrote something cool.”

It was clarity and momentum.

When you’re running more than one migration at a time, the real risk isn’t only technical failure it’s dropped balls: a client waiting on a date, a next step that never got booked, a project that quietly stalls while another one gets all the attention.

This time, the creation → follow-up → scheduling loop held up across several VMware → Proxmox projects. It ran cleanly enough that we spent more energy on the actual migrations and less on chasing status.

From a business angle, that means:

• Less admin overhead per project

• Better multi-client capacity without burning the team

• More consistent client experience

• Managers who can see what’s next without reconstructing history from messages

I’m sharing this because a lot of MSP conversations about AI stay abstract. This one was concrete: better project control on real migration work, under real load.

If you’re mid multi-site migrations, refresh cycles, or any wave of similar projects, the bottleneck is often not skill it’s coordination. That’s the part this unlocked for us.

Curious how other MSPs are handling parallel project load right now. What’s still eating your team’s time: creation, client follow-up, or getting work on the calendar?

reddit.com
u/jencryzthers — 27 days ago

👋 Welcome to r/Pulsatrix - Introduce Yourself and Read First!

Hey everyone! I'm u/jencryzthers, a founding moderator of r/Pulsatrix.

This is our new home for all things related to Pulsatrix — the MCP platform for MSP operations. Think ConnectWise PSA/CPQ/RMM workflows, time entry, dispatch, approvals, plugins, licensing, and the local-first tools that help MSPs run day-to-day work with AI agents and modern clients. We're excited to have you join us!

What to Post

Post anything that you think the community would find interesting, helpful, or inspiring. Feel free to share your thoughts, screenshots, or questions about:

• Real MSP workflows (tickets, time, scheduling, agreements, invoices, RMM)

• Pulsatrix tools, skills, CLI, Tauri app, and MCP client setups

• Wins, gotchas, and “how do I…?” questions

• Feature ideas, feedback, and release notes

• Integrations (ConnectWise Manage/Asio/Sell, Axcient x360, SentinelOne, ScreenConnect, and friends)

• Prompt patterns, agent setups, and automation that actually save tech time

Community Vibe

We're all about being friendly, constructive, and inclusive. Let's build a space where MSPs, techs, admins, and builders feel comfortable sharing real ops experience — wins and war stories — without the noise.

How to Get Started

  1. Introduce yourself in the comments below.
  2. Post something today! Even a simple question can spark a great conversation.
  3. If you know someone who would love this community, invite them to join.

Interested in helping out? We're always looking for new moderators, so feel free to reach out to me to apply.

Thanks for being part of the very first wave. Together, let's make r/Pulsatrix amazing.

reddit.com
u/jencryzthers — 29 days ago