So I use these everyday and just now when I removed my glasses it felt like something is falling apart and when i saw it was popping out i got it from a 3rd party store but ray ban authorised so idk what to do now can someone guide me through this and does this come under warranty? I use these daily as my normal specs
Edit: I also have prescription lenses on it
Which colourway is the best for Rayban meta gen-2 and which lenses
Want to wear everyday
My son was in the hospital for months and as a gift he wanted Ray-Ban Meta glasses. When he finally got out of the hospital and saw them, they were not the correct model. Because he was in the hospital so long, the 45 day return period had elapsed. Ray-Ban has refused to exchange them, even though I've offered to provide proof of the hospitalization. At some point common sense and humanity should kick in. I'm finished with this company.
I purchased Gen 2 Ray Ban Meta Glasses last week and have had nothing but trouble.
First issue I repeatedly found was I would receive the “Speakers not working” notification. I found online if you pinch the Ray ban and meta logo on the right arm it would correct itself and so it did. Twice as I ran into the issue.
All was fine but while I was using the glasses I got the speakers not working notification two days ago and haven’t been able to
turn on the glasses since. I have 3 recorded videos I’m wanting to recover.
When I toggle the power, on the glasses, not even the rear/interior LED light with light up. Not sure what the issue is but they’ve barely been used and I don’t understand why the glasses have been so problematic since they’ve had so little use.
Any advice is appreciated!
the case is fully charged its shows green light when i tap on the back of the cover but when i dock the glasses inside the case there is a solid orange light not a pulse orange light when i press the power reset button on the glasses it shows red light and there is only that light no other lights the glasses is showing while charging or trying to pair no blue light/white light only red light that only when i try the reset button on the glasses i tried everything but the glasses are dead they are not charging i guess any suggestions please
I put on my glasses one day and the glasses didn't pair with my phone. I opened the app and all my information is gone, as if I never paired my product with the app. I tried to pair once again but I kept receiving the "unable to pair" prompt. I tried uninstalling the app and wiping the cache, but I keep receiving the aforementioned error. Anyone else with this problem?
Hello all, i just wanted to share my experience buying the meta rayban scriber optics from the meta store as it uas been an absolute nightmare.
To start off last year i bought the rayban meta wayfairers and have liked them so far so when it was time for new glasses i decided to get the scribers. I received them and immediately noticed a loud popping/rattling from the speakers I contacted meta which is very difficult as they have almost no line of communication id you do not have an account and they told me to contact luxottica rayban to get them warrantied after about 2 weeka of back and fourth i got my new glasses and put them on and had the exact same problem but worse.
At this point im extremely frustrated so i ask for a refund. Meta informs me to contact rayban after a 45 minute phone call and several emails they tell me to kick rocks and contact meta. I ckntact meta and they inform me since i warrantied my glasses thwy need to escalate the case. After 6 weeks 15 emails asking me to repeat information they tell me to contact rayban and my glasses are out of the refund window wven though ive been getting customer support since i bought them
I informed them i contacted rayban and i dodnt want another warranty pair and thay i put in the request dor a return weeks ago and theyve just been handing me off agent to agent and now they say theyll contact me in 5 business days
Tldr: If you buy meta glasses be sure to buy them directly from rayban as meta support is abysmal and note that scriber optics glasses may ir may not have audio issues
I’ve been seeing a couple of posts with similar experiences just like mine. I just sent my glasses off to get repaired because they won’t charge anymore the case charges, but the glasses won’t charge it all and they won’t come on. I tried everything under the sun to get them to turn it back on, but they won’t. I wonder if it’s like a worldwide thing ? Since the new glasses just came out.
Why doesn’t the Face ID on iPhone work when I have Ray-Ban Wayfarer on? Has anyone faced this issue?
My RayBan Metas Gen 2 randomly stopped working a month ago. I bought them second handed of Facebook marketplace and they were good for 2 months but randomly they stopped working. I wasn’t going to make a fuss about it but I decided to try again to see if I can figure something on but now my glasses don’t even turn on even tho the switch is on. My case is working fine it’s indicating it’s charging but my glasses are like completely dead I need help