I was wondering if someone could help me.
I am an independent contractor for a company. I wanted to port my “business line” to ring central.
Upon porting the number the ring central agent said that because I don’t have an EIN#, I can’t use the texting /SMS feature
Has anyone heard of this? Is there a way to satisfy this without an ein# thanks.
Hi all,
I recently started getting multiple notifications from ring central.
Someone sends me a text and ring central texts me I received a text then I get another from ring central about the text that ring central sent.
Happens with missed calls as well.
Driving me nuts.
Anyone have this and how did you fix it.
Hi all, without giving too much info away i started working for a company that calls businesses and usually when you call you get an automated voice telling you to click 1 for this click 2 for that etc.
Well, last week i misclicked and yesterday my boss coincidentally mentioned that we should be more careful about what we press as to avoid delays with the calls.
So my question was can my boss actually see what buttons i press while on a call, or was it truly a coincidence and they tell all the newbies that. (there was no one near my pc when i misclicked so i don't think someone tattled on me)
Thank you!
The title kind of says it all. I got a notification from "Have I been pwned" saying that my email is in their data leak from a couple of weeks ago. It also includes phone numbers and physical addresses, although I have no way to check if mine are included.
The big question is, why would my email even be in their database if I never signed up for this service? Were they keeping a ton of identifying data in their marketing list without mine and others' consent?
I'd like to have answers. RingCentral support can message me to get in touch.
Once again, for like the 3rd time in the past few months are text messages are sending multiple copies of themselves to every single ********* we are texting. This is beyond embarrasing as a business owner and annoying. Our small company is paying hundreds of dollars per month for your services and this is becoming unnacceptable.
If this was 'fixed' the first times why is this happening yet again?
Good day,
I’m currently transitioning from Unitel and want to confirm whether our previous phone setup can be replicated here.
With Unitel, we had 2 actual phone lines and an auto receptionist with options/extensions 1–5. We also had what I would describe as internal extensions (e.g., 101, 102, 103).
These internal extensions did not require separate phone lines. Each could have its own voicemail box, call recording, and call-forwarding settings. Calls could be routed to these extensions either directly through the main phone system or when someone selected one of the 1–5 auto-receptionist options and the initial call was not answered.
During onboarding, I was told that we may need a separate line for each of these internal extensions. Is that necessary, or can we set it up similarly to Unitel, where we maintain only 2 main phone lines but have multiple internal extensions with their own voicemail, recording, and forwarding capabilities?
Hello fellow Ring Central members, I am a supporting tech for a company that has Ring Central and wants to accept faxes on their copier - they don't have any VOIP lines, so they need to find a way to use their Ring Central Fax Accounbt, but have it on their copier.
I know this is possible using what's called a ATA Adapter - but I also know that Ring Central themselves only offers support for certain brands - Has anyone here ever set up an ATA Adapter that from from their router/switch network port, to the ATA Adapter, to an RJ11 cable into the fax card?
I need to set them up this way, but will need some help/clarity from others who may have already conquered this challenge. Thank you in advance for any suggestive ideas and procedures you may offer -
Hi everyone,
I’m hoping someone here might be interested or know someone who is.
About a year ago, I signed up for a RingCentral Business account with 5 phone lines for my business.
Since then, our needs have changed, and we no longer use the service.
Unfortunately, I still have about one year remaining on the contract.
I spoke with RingCentral, and they confirmed that the account can be transferred to another business by updating the billing information, so the new owner would simply take over the remaining term.
Details:
RingCentral Business account
5 phone lines
Approximately 1 year remaining
RingCentral confirmed the billing/account can be transferred to a new business
If you’re already considering RingCentral or planning to set up a business phone system, this could save you the hassle of opening a new account.
I’m also willing to make the transition as easy as possible and answer any questions.
Feel free to send me a DM if you’re interested. Thanks!