r/RobloxSupport

Image 1 — Why is everything more expensive for me?
Image 2 — Why is everything more expensive for me?
Image 3 — Why is everything more expensive for me?
Image 4 — Why is everything more expensive for me?
▲ 1 r/RobloxSupport+1 crossposts

Why is everything more expensive for me?

I think this just happened after I bought a new outfit from Catalog Avatar Creator. At first, I noticed my equipped gear wasn't showing under currently wearing so I checked my profile through incognito and it was there. But I also noticed everything was cheaper. I thought maybe it's bc I bought the items through a game so it charged me a lil extra tax, but I noticed even other random items are more expensive for me. Why?? I think when I was viewing the items in Catalog Avatar Creator it was showing the higher prices from before I even bought them, so I'm not sure if this has been the case for a while now but I just never noticed or if buying items more expensive through the game made everything else more expensive even in marketplace directly? Or am I getting hacked?? idk I'm confused

u/yaznzee — 20 hours ago

i just woke up to 6 months of roblox premium. how?

im 100% positive i couldnt buy it in my sleep, i dont even have the money for that. how that happened?

Other type of help

please ban report this guy he said i should have more child a**** im saying to report him because he should not be on roblox

u/Recent-Tone-4041 — 4 days ago
▲ 8 r/RobloxSupport+1 crossposts

What can't i Join my own private server?? And why does my Roblox close itself without any warning after it's open for a while??

I've been trying to join MY OWN PRIVATE SERVER and Roblox isn't letting me get in

u/Cold_Refrigerator796 — 4 days ago
▲ 2 r/RobloxSupport+1 crossposts

Son’s acct got hacked second time. Can’t get it back this time

My son’s account got hacked a second time. The first time we were able to get it back. This time it says we don’t have enough info. I disconnected my PayPal account, due to multiple fraudulent charges made by whoever hacked it. Can you help? This is kind of crazy.

reddit.com
u/xphatninjax — 4 days ago

My account has been hacked, Please help if anyone can.

So when I went on Roblox. I just checked my settings just to see if anything was wrong. There was something wrong, when I went into security. I seen “unknown Device” and location at germany. I was like, I don’t live in germany, I live is US. So I then logged out of all sessions and that was probably my biggest mistake yet so far. When I did, it logged me out. now this is impotent, when I tried logging in, Roblox kept saying to get my authenticator app. I never installed that on my phone. Someone else put their authenticator app on my Roblox account. I had my Gmail on it too, but Roblox refused to let me in because I guess I don‘t have the authenticator app?

Ive tried everything. One time code from gmail, resetting password, and I think others? or maybe that’s all I did. Roblox support is crappy today. Only because of the AI they installed. I never spent money on robuxs or anything. but I have my Gmail for the account.

Yuji_itadori19785 is my username. Huge fan of jjk. But please if there’s anyone who can help get my account back, please reach out to me. It would be extremely appreciated.

u/JustUnfazed — 7 days ago
▲ 14 r/RobloxSupport+2 crossposts

Hacked and rinsed on MM2

Hey so this person messaged me on MM2 earlier asking me to sub to their youtube then join their community, I should’ve known better but I show kindness before assuming the worst. A few hours later I was playing a game and the pop up saying ‘launched from another device’ kept appearing so I checked and it said mm2 was my most recently played game, so through clicking the refresh every few seconds because the other device was still in the process of stealing all my stuff I noticed my inventory had been completely wiped of everything good I had (I’ve been playing mm2 since the game was launched so I had a lot of cool stuff). I’ve contacted Roblox support about it and given them the user but I’m concerned because I’ve never actually received any support from Roblox when I’ve asked for it so I really hope I can get the weapons back. I know its just a game but I spent so much time on it and was really proud of the stuff I’ve collected over the years.

Mainly just wanted to out them so others can avoid this happening, but also if anyone has any advice on how to get my stuff back I’d really appreciate it <3

u/citalopramuser — 7 days ago
▲ 2 r/RobloxSupport+1 crossposts

Roblox mobile error

It says it needs to update but after I click update and after a split second it stops. I kept trying to do it and it doesn't work. How do I fix it

reddit.com
u/ComprehensiveUse2490 — 6 days ago

Someone called me a online dater...

(Roblox discussion do bot delete) i was playing a classic roblox game when I said "I hate online daters" and than someone called me one. And other people said that "i manipulated them and their dog or whatever" and other random stuff which I DID NOT DO!

reddit.com
u/ComprehensiveUse2490 — 7 days ago
▲ 5 r/RobloxSupport+1 crossposts

The Ultimate Guide to Recover Your Roblox Account (2FA / Authenticator Hack Fix)

If your Roblox account got hacked and someone linked their own authenticator / 2FA to your account, this guide can help you recover it quickly.

⚠️ IMPORTANT:

If your Roblox account is linked to your email address, recovery can take only a few minutes.

If you no longer have access to the email or no email was linked, you will most likely need purchase receipts, billing information, old passwords, etc., and recovery may take around 24–48 hours.

STEP-BY-STEP GUIDE

1. Go to Roblox Support

Support link:

https://www.roblox.com/support

2. Fill the form

Enter:

Your birth date

Your Roblox username

Your email address

(You usually do NOT need to enter anything else.)

3. Select the issue

Choose:

Device: any device

Help category: “Hacked Account”

4. Write this message

Hello,

I am contacting you because I lost access to my two-factor authentication (2FA) due to my account being hacked.

The issue happened while I was trying to verify my account using another service/link. A hacker managed to link their authentication app to my account, which prevented me from accessing my 2FA.

I can provide multiple proofs that I am the legitimate owner of the account, including:

old purchase receipts and invoices,

previous passwords used on the account,

proof of purchases made through my bank account.

I would appreciate your help in recovering full access to my account and removing the authenticator linked by the hacker.

Thank you.

⚠️ IMPORTANT:

Do NOT mention Bloxlink specifically.

Instead, say something generic like:

“another service”

“another verification link”

“another issue”

5. Wait for Roblox Support Bot

A chatbot/email response will arrive.

It will usually ask:

if you want to continue the process

if the username is correct

Just reply:

“Yes”

“Yes”

6. Verify your email

Roblox will send a verification code to your linked email.

After verification, Roblox can:

remove all linked authenticators,

unlink 2FA,

remove connected verification methods,

restore account access.

Extra Tips

Do NOT create multiple tickets.

Reply from the ORIGINAL email linked to the account.

Keep screenshots of receipts/subscriptions if needed.

If you bought Robux before, billing receipts help A LOT.

Hope this helps someone recover their account faster

reddit.com
u/HoG_5 — 7 days ago
▲ 3 r/RobloxSupport+2 crossposts

if both are checked why is it not letting me

I have completed these and its not letting me publish it

u/m3ddyy — 8 days ago
▲ 2 r/RobloxSupport+1 crossposts

Unexpected Client Behavior (Error code: 268)

Hello, I started having the error code "268" « Unexpected Client Behavior », I did everything, even CMD (Admin) commands to flush my DNS etc... I even changed up adress thinking it was this and waited for 1 day. Next day, still same. I was now told to wait 1 week, do you guys thinks it's an HWID problem and should I spoof it or wait without opening Roblox for some weeks?

reddit.com
u/Normal_Coast_768 — 8 days ago
▲ 3 r/RobloxSupport+1 crossposts

Account recovery after being hacked

Hello

My daughters account was hacked on Roblox. I thought I had it sorted with the customer support bot.

They sent me a link with ‘step by step’ instructions to access the account. But when I click through the associated link (put in emails then verification code, etc) it sends me to this screen about 2 factor verification.

As can be seen it says to choose verification method, but there is nothing there to click. The only available button is the ‘Lost access to the 2SV methods?’ Which immediately tells me that recovery has failed.

It is sending me no emails or texts or anything. I’m worried it’s sending emails to the hackers but even so it’s not clear what I am supposed to do.

Any ideas? Has anyone seen this before?

Thanks.

u/hedonerunnoft — 10 days ago

account hacked and support down.

Someone hacked my Discord, Instagram, and Roblox accounts, enabled two-step verification, changed my email address, and support is down. I need help, please.

u/deereke — 9 days ago

I'm having trouble getting my Roblox account back. I was playing a random game on my account when all of a sudden I was logged out with the message, "Use the 2-step verification code from your authenticator app." I NEVER HAVE OR EVEN REMEMBERED SETTING ONE UP.

I truly want this account back, please. I tried contacting Roblox Support, but they were unable to assist me. If I can't log back in, I'm literally going to cry. I made so much progress on this account...

u/Long-Cable-9511 — 12 days ago

Perdi todos os meus robux

Quando acordei hj ve que estava sem robux nenhum e um PC em londres tinha logado na minha conta (sou do Brasil) , eu ja liguei a verificação de 2 fatores, troquei a senha e agora so quero meus robux que acabei perdendo, eles foram gastos em jogos catalogo

u/Scary-Benefit-5498 — 10 days ago
▲ 3 r/RobloxSupport+1 crossposts

Help my Roblox crashing on PC no error message

It happens when I open Roblox and wait like a few seconds before it randomly closes by itself its so annoying I tried reinstalling restarting and watching some tutorials

reddit.com
u/Which-Recognition905 — 12 days ago
▲ 3 r/RobloxSupport+1 crossposts

Never seen this before

I just started to get this popup and I don't know why, I don't do exploiting or anything else like that, the only thing new I have downloaded lately is Neverness to Everness, it was after I downloaded it that it started to popup, but it doesn't do it all the time, I played yesterday for 4 hours and it didn't popup then, so anyone got any idea why it would be doing this?

u/Arthas1980 — 14 days ago

Hacked account

My account was hacked and my phone number and email was changed, but I still have my billing email connected to the account which I can log in with but the 2 step verification he put on always blocks me

reddit.com
u/No-Pin-5465 — 13 days ago