Yard expectations
Hello all. Can I get your thoughts on the following:
While I have enjoyed a lifetime of boating and sailing through family and friends I bought my own first boat this year in South Florida. As part of the insurance requirements I had to have some repairs made prior to operation; it involves a haul out of the water.
Prior to close August 15th, I arranged the repairs with a local reputable yard to close the deal. We agreed in principle and I signed the form to inform my insurance.
However, since then I cannot get the yard to provide me an estimate for the work nor will they provide the date to schedule the haul out so I can hire the captain to deliver it to the yard. Very non-responsive.
While I do not plan to operate the boat until December 1, after hurricane season as I live outside of Florida, it’s been like 50-60 days now.
Is this normal?
A competitor yard is hounding me to switch to them but I’m afraid that this might be normal behavior since this isn’t a megayacht but it is a 47’ sailboat.
I’m newly retired from a hungry industry that if I could smell a sales opportunity I was all over it. But these folks seem to care less, not communicative or responsive. My money is no good?
Normal or this is weird?