r/Starlink_Support

Hello! I live in Croatia. I was about to order starlink (30€ Residential 100mpbs plan) When i got on the order page(or the page where i choose a plan) I Clicked on Residential 100mpbs plan and down below was "Product details" I clicked that and it shows the package includes Mini X instead of Standard 4x. But when i do the same on the Residential 200mpbs plan and click Product details it shows Standard 4x. My question is if i order The Residential 100mpbs plan Do i get the Standard 4x kit or the Mini X. I want the Standard 4. Im confused because my neighbour said he ordered Starlink 2 weeks ago for 35€ a month (i dont see that option anymore) and he got the Standard not the mini. Help!

I do not currently have starlink but will be getting it to work remote from a rural location until about November.

Here’s the thing. I’m fine sharing my WiFi with one neighbour (let’s call them first neighbour) when they’re visiting, but not the second. I don’t trust that second neighbour at all.

*Not* sharing is not an option with first neighbour (it’s a whole thing, and yes I’m a pushover and need to get better with just saying no, but I can’t at this point. We’re seriously rural and one little issue causes big issues and we’re out in the middle of nowhere where you sometimes need to depend on a neighbour).

Here’s the issue-I know first neighbour would just blab the password to second neighbour. So I wouldn’t be giving first neighbour the password and I’d just put my password into their phone for them, but first and second neighbour both have iPhones and I know you can share the WiFi password between iPhones without actually knowing said password. I could easily see them doing this without my knowledge or agreement.

Is there any way to block this on starlink? Or is there a WPS button only setup option? Or some firewall/control where I have to manually approve devices trying to connect?

Any help would be appreciated with this! And I know… I know I’m struggling with just saying no. I need to get better. But it’s a work in progress.

My gen2 router blew out. It’s dead

The star link grok support sent me a gen3 router. I’ve tried the adapter , obviously no dice since gen2 router is dead.

Can I crimp the gen2 cable for rj45 and will a gen3 router power the gen2 dish? Or do I need a gen3 dish?

Don’t want to slice up my cable since no way back after that

I’m not getting any response at all from support it’s been a week now, at a loss how to resolve this

So I think I might switch to the residential 200 Mbps from residential Max. I’m OK with the cap at 200 Mbps. My question is I know they prioritize speed for max customers. If I switch, will I see a big change in my speed during congested hours? If you were on this plan, what are you seeing? I feel like if I can’t stay at least 100 Mbps during congested times then I’m not gonna switch.

I am trying to activate a V4 Mini, but after entering the ID and email address, I click the "New Account" button and it just keeps loading. I have tried activating it from several different mobile phones, and it does the exact same thing on all of them. How can I resolve this? Is the problem with my device, or is the activation page experiencing technical issues?

Anyone else have Starlink increase monthly service cost after ordering additional hardware (roof mount, mesh routers, etc.)? It was already a premium cost service and now 20% higher. The hardware was to improve spotty service. I got notice literally the day the shipment arrived.

Sketch.

This was my first time buying Starlink, so I made a mistake during the order process.
At the beginning, Starlink asks for an address to check if the area is available. I entered my neighborhood, but not my exact address, because I only wanted to verify coverage first. Since it showed as available, I continued with the purchase without realizing the service address would later become locked to that exact location.
During checkout, I already paid the high-demand/congestion fee once (around $200 USD).
Now I noticed the correct address is about 2 km away, and when I try to move the pin even slightly, Starlink wants to charge me the SAME fee again, another ~$200 USD extra.
It’s crazy because even moving the pin a tiny amount instantly triggers the fee, so I think I’m right on the border of another cell/high-demand zone.
Has anyone had success using the service without changing the official address when the real location is very close? Or had support remove the extra fee through a ticket?

I have an idea I would like to present to starlink linking with Amateur Radio Emergency Service. Does anyone know who or how to get someone who would be willing to discuss the idea?

Guys, my current starlink subscription is roam unlimited with location set to Argentina. I am planning on changing the location and that would entail dismantling my current account and setting up a new account with the updated location. 

The next billing cycle is on 19th May and I want to move on 25th May. If I pay for the roam unlimited plan for the next billing cycle and then cancel the plan on 25th and then move to a different country where I will set up a new account under a different email, will my cancelled “already paid for” service persist up to 18th of June?

Or will the the service plan disappear with the account? In other words, is the service plan associated with the account or th starlink ID?

Anyone who's gone through this before? I need answers before 19th May.

(FYI, cancelling the service now and choosing a service plan in the country I'm going to immediately is not an option I'm opting for multiple reasons)

Hey guys! We recently purchased starlink in a rural area and I was wondering how long the wait time usually is, placed an order on the 8th and it is still pending, any advice is appreciated! Thank you :)

Hi, i want to access to the starlink router page, but if i go to 192.168.1.1 just show me the logo starlink that say "you are connected" and if i go to 198.168.100.1 only appear a sort of alerts of the software. I try it with pc (i have ethernet adaptor) and smartphone but its the same. How can i fix this? i see in some video that click on bypass mode but is used for external router. Thanks for help

I want to help a friend in Iran with an old outdated Starlink (check this for details https://www.reddit.com/r/Starlink/s/IVCxLExeUV)
Is there anyone willing to help me by providing his/her broken actuated model for disassembly and firmware extraction? I am living in Melbourne Australia so I prefer the unit to be here. Its not a solicitation request, just an honest and desperate request as last resort to help a little bit hope for people in Iran that their interest is cut for almost 3 months now. And Starlink staff refuse to help or even acknowledge the situation

I've setup my Starlink router to a 10/100 mbps switch and forwarded connections to 10 units on different floors. However, the residents are receiving low speeds not exceeding 10 mbps upload. Most of them are using WiFi6 routers, converted to APs. Not sure if it is the switch that needs to be replaced with a Gigabit one.

Also, I've used Cat6 cables for all connections.

Any suggestions are welcome!

This has been going on for the last 2 weeks. its been going between online and offline, worked again for 2 hours yesterday and back to the same thing. has anyone experienced this?

my dad block me in starlink app and i must use my phone wifi and it's very slow... i mean very very slow. i try changing MAC but it didint work. my Chipset is B550 - Asus PRIME B550M-A WIFI II

I'm using starlink as a failover WAN. I can get some statistics of starlink via the app (which I believe uses the starlink network to go back to the unit, without requiring a LAN->WAN connection) but the home assistant integration appears to require access from LAN to starlink 192.168.100.1.

u/diverdown976 had a nice write-up of the pfsense config for starlink in failover WAN config, but says you don't need to NAT to 192.168.100.1 since the web interface of starlink is off in bypass mode.

Does anyone have the home assistant integration working when starlink is in bypass and PFSense has it as a failover WAN?